Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Pahua

San Fernando,CA

Summary

Resourceful and proficient, PACS coordinator offering more than 13 years of experience in the radiology field. Four of those years working within the PACS system and it's other integrated application. Train, monitor work-flow, and maintain a high level of data integrity in the PACS system.

Overview

20
20
years of professional experience

Work History

PACS Coordinator

Mission Community Hospital
03.2020 - Current
  • Responsible for all phases of daily operations of the Hospital Diagnostic Imaging Computer System.
  • Work closely with PACS Administrator to monitor, integrate and troubleshoot PACS system and upgrades of all equipment.
  • Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
  • Implemented backup strategies for critical patient data recovery in case of system failures, ensuring minimal impact on clinical operations.
  • Ensured seamless integration of new medical imaging technologies into the existing PACS infrastructure to support clinical needs.
  • Facilitate communication between radiologists, referring physicians, technologists, and other relevant parties regarding specific image requests or concerns as needed.
  • Manage vendor relationships to ensure timely resolution of technical issues impacting system functionality or performance.
  • Collect data for safety and analysis of technologist.
  • Completed projects: Carestream PACS upgrade. Integration of Nuance Powerscribe, StatRad, Focus Imaging, and Radpid. AI.

Scheduling Coordinator

Mission Community Hospital
11.2014 - 02.2020
  • Supported radiologists in their daily tasks by effectively coordinating patient schedules to optimize department workflow.
  • Managed office correspondence, including faxes, emails, and mail distribution to appropriate personnel in a timely manner.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Participated in regular staff meetings to discuss process improvements while maintaining compliance with hospital standards and regulations.
  • Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling MRI, Nuclear Medicine and radiologic procedures.
  • Streamlined reporting processes to facilitate timely delivery of results to referring physicians and prompt patient care decisions.
  • Assisted with imaging equipment maintenance and troubleshooting to uphold high-quality services.
  • Prepared radiology documents and images related to subpoena precessing.

Scheduling Coordinator Outpatient

Mission Community Hospital
11.2010 - 10.2014
  • Supported administrative tasks including data entry, record maintenance, and insurance verification to ensure accurate billing and reimbursement processes.
  • Collaborated with radiology staff to ensure accurate scheduling of diagnostic tests and procedures.
  • Facilitated seamless coordination between multiple departments for efficient outpatient services.
  • Worked closely with referring physicians offices to coordinate timely referrals for diagnostic imaging services, expediting patient care when necessary.
  • Accurately recorded patient demographics, histories, referral sources, insurances information into electronic health records system to ensure proper documentation.
  • Assisted patients with insurance forms, ensuring accurate information was provided for seamless billing processes.
  • Managed the collection of copayments and outstanding balances from patients, ensuring timely financial transactions within the department.

Dental Receptionist

9 To 7 Dental Family Center
04.2004 - 10.2010
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Supported dentist in maintaining accurate documentation of treatment plans for better continuity of care between visits.
  • Completed patient referrals to other medical specialists.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Prepared patient x-rays and images for dentist review.

Education

High School Diploma -

James Monroe High School
North Hills, CA

Skills

  • Project Coordination
  • PACS Management
  • RIS Integration
  • System Troubleshooting
  • Image Archiving
  • Film Processing and Analysis
  • Training and support
  • Microsoft Office Applications
  • Statistical Analysis

Timeline

PACS Coordinator

Mission Community Hospital
03.2020 - Current

Scheduling Coordinator

Mission Community Hospital
11.2014 - 02.2020

Scheduling Coordinator Outpatient

Mission Community Hospital
11.2010 - 10.2014

Dental Receptionist

9 To 7 Dental Family Center
04.2004 - 10.2010

High School Diploma -

James Monroe High School

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Sandra Pahua