Sandra Rainey
Fairhope,AL
Summary
Accomplished Sales Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
23
23
years of professional experience
Work History
Senior Account Manager
Conde Systems Inc.
01.2011 - 04.2024
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Met or exceeded company goals for 50 outgoing sales calls to customers per day.
Inside Sales Representative
Xante
05.2007 - 09.2008
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Marketing Communications Specialist
Mentor Graphics ESD
06.2001 - 04.2007
- Increased brand awareness by implementing strategic marketing campaigns.
- Implemented targeted strategies to reach specific customers.
Education
Associate of Arts - Visual Communication
The Art Institute of Colorado
Denver, COSkills
- Client Relationship Management
- Customer Needs Assessment
- Issue Resolution
- Upselling
- Opportunities Identification
- Customer Service
Timeline
Senior Account Manager
Conde Systems Inc.
01.2011 - 04.2024
Inside Sales Representative
Xante
05.2007 - 09.2008
Marketing Communications Specialist
Mentor Graphics ESD
06.2001 - 04.2007
Associate of Arts - Visual Communication
The Art Institute of Colorado
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