Sandra Rodriguez Nunez
Aurora,CO
Summary
Resuls-driven It service Desk Technician with over 10 years in customer service. quickly diagnosing and resolving customer issues to minimize downtime and improve productivity. I will stride to be the best me I can be.
• Proven ability to manage high volumes of technical requests efficiently,
• Ensuring seamless operations and reducing operational costs through quick problem solving.
• Committed to optimizing system performance and elevating customer satisfaction, ultimately driving business success and contributing to the company's financial objectives.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Bright Now! Dental
Aurora
12.2021 - 08.2023
- I worked Remotely from home verifying insurance for 5 offices
- Received and routed care team messages and documents to appropriate staff
- Provided administrative support for patient care staff
- Demonstrated flexibility during changes to patient care practice.
CNA, FLOAT
Skyridge Medical Center
Lone Tree, CO
10.2016 - 08.2021
- Overnight shift for 11-25 ortho patients with hip surgery, knee surgery, shoulder surgery, cervical surgery and much more We take there vitals, check sugar's, assist to and from the bathroom, assistance with ADL's, empty drains, track inputs and output, foley care and more I also helped in the front desk from time to time, answering phones and helping patients and family members I would help with patient charts and admits and discharge patient.
Education
MEDICAL ASSISTANT -
Concorde Career College
Aurora, CO03.2016
CNA - MEDICAL -
Denver School of Nursing Arts
Aurora, CO03.2011
Skills
- Technical Troubleshooting
- Customer Service & Communication
- Network & Hardware Support
- Knowledge of Operating Systems (Windows, Mac,)
- Appointment Scheduling
- Organizational Skills
- Attention to Details
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Coordinator
Bright Now! Dental
12.2021 - 08.2023
CNA, FLOAT
Skyridge Medical Center
10.2016 - 08.2021
MEDICAL ASSISTANT -
Concorde Career College
CNA - MEDICAL -
Denver School of Nursing Arts