Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
The chi st Luke hospital
Houston , TX
06.2023 - Current
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Driver
Chick-fil-A
Spring, TX
06.2022 - Current
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Loaded food, drinks and other food items into delivery vehicle.
Verified that the order was correct before leaving the restaurant.
Followed routes and time schedules to ensure timely deliveries.
Inspected vehicles for mechanical items and safety issues.
Night Stocker
Piggley wiggley
Tunica, Ms
01.2020 - 04.2022
Organized stockroom shelves according to product type.
Restocked shelves with merchandise from back room storage area.
Checked in orders for accuracy, quantity and quality.
Maintained cleanliness of work areas throughout shift.
Guest Service
McDonald's
Clarksdale, Ms
02.2017 - 11.2020
Achieved coverage demands by managing guest services schedules and work assignments
Elevated team performance with successful training, empowerment and motivation
Managed accurate accounting, including preparing invoices and posting payments.
Education
Associate of Applied Business - Business Administration
Coahoma Community College
Clarksdale, MS
05-2024
Diploma -
Coahoma High School
05.2022
Skills
Customer Service Representative
Operations management
Sales planning
Front office support
Associate training
Call management
Account updating
Product promotion
Documentation
Consultative sales
Refund management
Warranty service
Positive and professional
Paperwork processing
Strong communication
Problem resolution
Technical troubleshooting
Computer training
Service restoration
Software use
Technical support
Schedule management
Collections
Point of sale system
Cash management
Bookkeeping support
Careful Handling
Customer Service Skills
Food Safety
Communication Skills
Product Rotation
Timeline
Patient Care Coordinator
The chi st Luke hospital
06.2023 - Current
Driver
Chick-fil-A
06.2022 - Current
Night Stocker
Piggley wiggley
01.2020 - 04.2022
Guest Service
McDonald's
02.2017 - 11.2020
Associate of Applied Business - Business Administration
PCT (Patient Care Technician) at Martin Luther King Jr. Community Healthcare HospitalPCT (Patient Care Technician) at Martin Luther King Jr. Community Healthcare Hospital