Sandra Rose
Sacramento,CA
Summary
Dedicated and compassionate professional with a strong personal care assistance and customer service background. Worked as an independent contractor with clients to provide care for their daily activities, transportation, health, and home. Would handle their home office, computing, finances, and end-of-life needs when necessary.
Demonstrated commitment to enhancing the well-being of others through volunteer work at senior care facilities and a children's hospital as part of a pet therapy team. Seeking new career opportunities to leverage interpersonal skills, empathy, and diverse experiences to make a meaningful impact in a new professional setting.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Personal Care Assistant
Anne Baker
09.2022 - 06.2024
- Ensured comfort and dignity of terminally ill client in their final days.
- Administered medical treatments as directed by healthcare professionals, such as wound care and medication management.
- Monitored and recorded vital statistics and changes in health.
- Coordinated and accompanied clients to medical appointments, ensuring timely and appropriate healthcare services.
- Recognized and reported abnormalities or changes in patient's health status to physician and family
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Personal Care Assistant
Deborah Smith
04.2017 - 08.2022
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported business and financial computer tasks, contributing to organizational efficiency and effectiveness.
- Monitored vitals, remained alert to problems or health issues, and competently responded.
- Scheduled and accompanied client to medical appointments and dialysis three times a week.
- Built strong relationship with client to deliver emotional support and companionship
Personal Care Assistant
Deborah Gordon
06.2014 - 08.2016
- Built strong relationship with client to deliver emotional support and companionship.
- Transported her to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Personal Care Assistant
Linda Friery
11.2012 - 05.2014
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patient's health status to family members.
- Assisted patient with medications and monitored vitals.
Call Center Customer Service Representative
JCPenney
10.2007 - 01.2009
- Responded to customer calls and emails to answer questions about products and services.
- Addressed customer account discrepancies and concerns.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Attended telephone skills and program information training sessions to boost aptitude.
Education
Associate of Science - Health Sciences
University of The People
Pasadena, CA08.2023
Skills
- Daily Logs
- Patient Assessments
- Tact and Diplomacy
- Problem Identification
- Client Records Management
- Medical Histories and Vital Statistics
- Word Processing
- Adaptable Under Pressure
- Patient Management
- Direct Patient Care
- Chronic disease management
- Word Processing
- Adaptable Under Pressure
- Emotional Support
Certification
Microsoft Office Fundamentals
Certified Team Evaluator with Pet Partners International
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Care Assistant
Anne Baker
09.2022 - 06.2024
Personal Care Assistant
Deborah Smith
04.2017 - 08.2022
Personal Care Assistant
Deborah Gordon
06.2014 - 08.2016
Personal Care Assistant
Linda Friery
11.2012 - 05.2014
Call Center Customer Service Representative
JCPenney
10.2007 - 01.2009
Associate of Science - Health Sciences
University of The People
Microsoft Office Fundamentals
Certified Team Evaluator with Pet Partners International
Volunteering
06/2016 – PRESENT
Team Evaluator
Pet Partners International
- Conducted comprehensive testing and evaluations for new and renewing pet therapy teams.
- Counseled individuals on evaluation results and provided guidance on necessary steps for retesting, if required.
- Engaged in discussions with successful teams to explore potential volunteer opportunities.
04/2010 – PRESENT
Pet Therapy Team
Pet Partners International
- Collaborated with my canine companions to provide pet therapy services, visiting senior citizens and care facilities, attaining a positive impact on their well-being
- Engaged as a key member of the Read to a Dog program at the local public library, fostering literacy skills and a love for reading among participants
- Demonstrated unwavering dedication for a decade, as we consistently visited Shriner's Children's Hospital with my seasoned dog, delivering comfort and relief to young patients.
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