Hi, I’m
Sandra Santana
Houston,TX
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Proven leader, effective at uniting and guiding nursing teams toward achieving patient care goals, improving satisfaction, and supporting wide-spread healthcare system improvements.
Overview
19
years of professional experience
1
Certification
Work History
Harris County Public HealthHouston, Texas
Sr. Quality Management Nurse
07.2022 - Current
Job overview
- Sustained quality standards by performing routine chart audits and upholding internal and industry best practices for 7 brick and Mordor clinics and 2 mobile teams.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership including the Medical Director and Program Directors to devise initiatives for improving nursing satisfaction, retention and morale.
A-1 PersonnelHouston, tx
Registered nurse, Site supervisor | Coordinator | Interim manager
04.2020 - Current
Job overview
- Developed initiatives for policy, processes and workflows and ongoing assessment of operations
- For Harris County Public Health Non-Congregate Medical Shelter
- Lead RN at HCPH COVID-19 Testing Site
- Supervised all medical staff and ensured proper cold chain of specimen and delivery to lab
- Developed and maintained quality care systems and standards and implemented clinical protocols and guidelines
- For Clinical Health Services
- Supervised, trained, mentored, and motivated employees to maximize team productivity as Interim Manager for Humble Clinic
- Oversight of daily operations, schedules, inventory, and productivity
- Developing clinical policies and procedures in compliance with clinic operations for Family Planning, Healthy Texas Woman and Title X grants
- Established infection control room for Humble Clinic and implemented appropriate standardized infection control procedures for staff
- Relocated pharmacy and created new practices for compliance of Pharm D licensure for Humble Clinic
- Clinical nursing duties to including provider collaboration, patient assessment, triage, and documentation
- Administration of medications, vaccines, and antibiotics
- Assisting the provider during minor procedures, and patient education.
MEMORIAL HERMANN HOSPITALHOUSTON, TX
Registered Nurse operations administrator
11.2009 - 05.2020
Job overview
- Hospital operations oversite and management
- Prepared operational reports and records for daily reviews
- Collaborated with physicians and transfer centers for safe patient transfers
- Collaborated with physicians and specialists for optimal emergency treatment plans
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise
- Reviewed department performance and adjusted coverage to compensate for changing conditions
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols to optimize performance and safety
- Collaboration with organization leadership and local safety authorities during hospital disasters and local environmental disasters
- Float nurse as needed to assist coverage for charge nurses, ICU and CDU.
A1 Home healthpasadena, TX
Home Health Nurse, Field supervisor
03.2005 - 11.2009
Job overview
- Collaboration with physicians, specialists and team members for optimal care plans
- Client visits to monitor patient health and progress
- Make follow-up appointments for clients
- Monitor and supervise unlicensed staff, provide guidance and support
- Communicate with interdisciplinary team of providers.
Education
The University of Texas At ArlingtonArlington, TX
Bachelor of Science from Nursing
05.2021
University Overview
- Honors: Dean’s List with Distinction 2021
- GPA: 3.82
San Jacinto College DistrictPasadena, TX
Associate of Applied Science from Nursing
05.2016
Skills
- Medical Screening
- Patient Relations
- Staff Development and Precepting
- Operations Oversite
- Operational Procedures
- Patient Health Information Access
- Computerized Maintenance Management Systems
- Quality Management
- Process Improvement
- Staffing Requirements
Certification
- BLS
- TVFC
- OD & Prevention
Accomplishments
- Successfully planned, initiated, implemented and managed Substance Use Grant funded program for two years.
- Lead MPOX team to address the monkeypox outbreak in Harris County.
- Collaborated with team of 200 in the development of Noncongregate Medical Shelter for Harris County Public Health in response to the COVID-19 Epidemic.
Additional Information
CERTIFICATIONS
Overdose & Prevention
Basic Life Support
FEMA-National Incident Management System Certified
FEMA-All-Hazard Incident Management Teams Certified
Texas Vaccines For Children- Vaccine Coordinator
Languages
Spanish
Limited Working
Timeline
Sr. Quality Management Nurse
Harris County Public Health
07.2022 - Current
Registered nurse, Site supervisor | Coordinator | Interim manager
A-1 Personnel
04.2020 - Current
Registered Nurse operations administrator
MEMORIAL HERMANN HOSPITAL
11.2009 - 05.2020
Home Health Nurse, Field supervisor
A1 Home health
03.2005 - 11.2009
The University of Texas At Arlington
Bachelor of Science from Nursing
San Jacinto College District
Associate of Applied Science from Nursing
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