Sandra Santos
Carrizo Springs,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Production Floater
Starchy's
Carrizo Springs, TX
03.2012 - Current
- Organized the work area to ensure a safe and efficient environment was maintained at all times.
- Performed minor repairs on clothing such as replacing buttons, zippers or stitching seams.
- Processed incoming garments, sorted them into categories and marked them for cleaning.
- Operated dry-cleaning machines to clean, rinse and steam press garments.
- Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
- Inspected finished items for stains, tears or other imperfections before packaging them for delivery.
- Maintained customer service standards by greeting and assisting customers with their orders.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Emphasized fast, friendly customer service.
Utility Clerk
City of Carrizo Springs
Carrizo Springs, TX
10.2002 - 10.2012
- Prepared credit memos for customers based on returns or overpayment of invoices.
- Coordinated with internal departments to resolve any operational issues.
- Assisted in resolving customer inquiries regarding billing issues or product availability.
- Compiled monthly financial statements for management review purposes.
- Performed daily bank reconciliations to ensure accurate financial reporting.
- Managed accounts receivable activities including collections and dispute resolution.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Some College (No Degree) - General Office Services
South West School of Business
Eagle Pass, TXSkills
- Cross-Functional Teamwork
- Assembly line experience
- Quality Inspection
- Machine Operation
- Analytical Thinking
- Coaching and Mentoring
- Leadership
- Staff Training
- Safety
- People Management
- Problem-Solving
- Goal Setting
- Teamwork and Collaboration
Timeline
Production Floater
Starchy's
03.2012 - Current
Utility Clerk
City of Carrizo Springs
10.2002 - 10.2012
Some College (No Degree) - General Office Services
South West School of Business