Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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SANDRA SHERMAN

SANDRA SHERMAN

Management/Bachelor Psychology
Green Springs,OH

Summary

To obtain a position in the field of Psychology, with the aspiration of being a future Mental Health & Clinical Counseling Counselor. To obtain a position within an exciting company to utilize my present skills as a Manger or Optician/ Optometric Technician and extremely to show that I am a great Team Player. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Business Office Manager

Buckeye Trailers Inc
Republic, Ohio
08.2013 - 03.2021
  • Responsible for Accounts Receivable and Accounts Payable along with Profit and Loss and Balance Sheet Reconciliation
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Managed senior-level personnel working in marketing and sales capacities
  • Updated reports, managed accounts, and generated reports for company database
  • Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Set aggressive targets for employees to drive company success and strengthen motivation
  • Coordinated with vendors and suppliers to facilitate timely payments
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Resolved financial discrepancies and customer billing issues with timely attention
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
  • Delivered performance reviews, recommending additional training or advancements
  • Increases Sales by 30% by providing honest, efficient, and diligent sales tactics.

LICENSED OPTICIAN/OPHTHALMIC TECHNICIAN

TIFFIN EYE CENTER
Tiffin , Ohio
08.2005 - 01.2008
  • Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Measured and recorded visual acuity and color vision testing.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.

Education

MASTER SCIENCE - MENTAL HEALTH & CLINICAL COUNSELING

CAPELLA UNIVERSITY
Minneapolis, MN

BACHELOR SCIENCE - PSYCHOLOGY

CAPELLA UNIVERSITY
Minneapolis, MN
12.2019

Skills

  • Exceptional People Skills
  • Critical Thinking Skills
  • Leadership Skills
  • Accounts Payable and Receivable
  • Coaching and Training
  • Training and Development
  • Report and Document Preparation
  • Employee Timesheet Processing
  • Workload Prioritization
  • Billing and Invoicing
  • Office Administration
  • Human Resources
  • Microsoft Office
  • Creative Thinking

Accomplishments

Student affiliate American Psychological Association (APA)Convention (2019)

  • Achieved a GPA of 3.40, along with the extreme ability to endure through life-changing events, that many students would have left college however, I excelled and shinned
  • I completed a successful Case Study, analyzing data and using statistical analysis while working for Ophthalmologist Dr. Wade E Young, M. D.
  • I obtained Ohio Licensed Optician licensure, after completing a 3-year Apprenticeship (1986-1989)
  • Membership in the Ohio Opticians Association (1989-2006)
  • Capella University Deans List 4.0 (2019)

Affiliations


  • Member of American Psychological Association (APA) (2019-Present)
  • Member of American Counseling Association (ACA) (2020-Present)
  • Chi Sigma Iota (CSI) National Honor Society Membership (2019-Present)
  • Member of VFW Post 2858 Auxiliary (2022-Present).

Timeline

Business Office Manager

Buckeye Trailers Inc
08.2013 - 03.2021

LICENSED OPTICIAN/OPHTHALMIC TECHNICIAN

TIFFIN EYE CENTER
08.2005 - 01.2008

MASTER SCIENCE - MENTAL HEALTH & CLINICAL COUNSELING

CAPELLA UNIVERSITY

BACHELOR SCIENCE - PSYCHOLOGY

CAPELLA UNIVERSITY

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SANDRA SHERMANManagement/Bachelor Psychology