Sandra Shouse
Marion
Summary
Diligent Office Administrative Assistant with solid foundation in managing financial records and ensuring accuracy in bookkeeping tasks. Proven ability to maintain up-to-date ledgers and resolve discrepancies promptly. Demonstrated exceptional attention to detail and strong proficiency in financial software and reconciliation processes.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
26
26
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
Marion, IN
03.2025 - Current
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Trained new baristas on company protocols and beverage preparation techniques.
- Managed inventory levels, ensuring adequate supplies for peak service times.
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Implemented efficient workflow strategies to reduce wait times during busy hours.
Athletic Ticket Cashier
Oak Hill United School Corporation
08.2023 - 05.2025
- Utilized proficient cash handling abilities to accurately process payments for tickets using a POS system.
- Processed transactions quickly and accurately while adhering strictly to company policies regarding payment methods accepted.
- Ensured accuracy of records by logging ticket sales into a computer database on a daily basis.
- Maintained accurate cash drawer balances through meticulous daily reconciliation practices.
Transportation Coordinator
Oak Hill United School Corporation, US
US
07.2019 - 02.2024
- Handled calls from drivers, customer service, and other route-related inquiries.
- Utilized routing software to construct well-planned school bus routes.
- Scheduled pick-up and drop-off routes based on student requirements while optimizing cost efficiency.
- Communicated with parents to develop and maintain professional business relationships.
- Resolved routine problems with routing, courier staffing, and common customer service issues.
Bookkeeper and Office Manager
T & J Plating Inc
Marion, Indiana
01.2002 - 01.2019
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Fostered relationships with vendors to expedite orders, repairs and maintenance.
- Created and maintained filing systems to ensure accurate record keeping.
Administrative Assistant
Schwartz Investments
Kokomo, IN
09.2001 - 09.2002
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Maintained database of client contact information with accuracy and attention to detail.
- Maintained calendars and schedules to set appointments for management team.
Cashier Supervisor
Marriott Hotel
Indianapolis, IN
01.2001 - 09.2001
- Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance.
- Prepared daily deposits for processing by the bank.
Hotel Night Auditor
Omni Severin Hotel
Indianapolis, IN
06.2000 - 01.2001
- Prepared end-of-day reports summarizing transactions including revenue totals, occupancy levels, taxes charged.
- Prepared summary of cash, check, and credit card activities to reflect hotel’s financial performance.
Education
B.A. - Psychology
Manchester University
01-1999
High school or equivalent - undefined
Oak Hill High School
01-1994
Skills
- Administrative support
- Computer proficiency
- Problem-solving
- Accounting skills
- Customer service excellence
- Professionalism and courtesy
- Dependability and reliability
- Teamwork and collaboration
- Time management
- Attention to detail
Accomplishments
- Won Partner of the Quarter at Starbucks in Quarter 2 of 2026.
Timeline
Barista
STARBUCKS COFFEE COMPANY
03.2025 - Current
Athletic Ticket Cashier
Oak Hill United School Corporation
08.2023 - 05.2025
Transportation Coordinator
Oak Hill United School Corporation, US
07.2019 - 02.2024
Bookkeeper and Office Manager
T & J Plating Inc
01.2002 - 01.2019
Administrative Assistant
Schwartz Investments
09.2001 - 09.2002
Cashier Supervisor
Marriott Hotel
01.2001 - 09.2001
Hotel Night Auditor
Omni Severin Hotel
06.2000 - 01.2001
High school or equivalent - undefined
Oak Hill High School
B.A. - Psychology
Manchester University