

Accomplished Trainer, Developer, and Coach with over 25 years of specialized experience in Finance and Insurance (F&I), skilled in building and nurturing relationships with Dealer Principals and Senior Management within automotive dealerships. Proven track record in training and motivating Finance Managers to significantly enhance F&I performance while effectively implementing program initiatives and business processes within established time frames. Strong communication skills facilitate regular engagement with management and stakeholders, ensuring comprehensive reporting on sales, market trends, and competitive data. A collaborative team player thriving in dynamic environments, equipped with professional proficiency in Dealer Track, Route 1, Reynolds & Reynolds, CDK, and menu selling, dedicated to leveraging expertise to exceed business objectives and deliver exceptional customer satisfaction.