Sandra Stout

• Delivered exceptional customer service, addressing issues and concerns promptly. Solicited credit card applications to enhance customer engagement. Processed credit card payments accurately to maintain transaction efficiency.

• Conducted comprehensive intake assessments to evaluate client needs and develop initial treatment plans.
• Collaborated with multidisciplinary teams to coordinate care and ensure continuity of services for clients.
• Utilized electronic health record systems to accurately document client interactions and treatment progress.
• Provided crisis intervention support, de-escalating situations and ensuring safety of clients during assessments.

Delivered individual, couples, and family therapy sessions to address diverse client needs. Developed personalized goals collaboratively with clients to enhance therapeutic outcomes. Implemented various counseling modalities tailored to specific client circumstances. Maintained accurate, HIPAA-compliant client records while adhering to ethical and legal standards.