Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Thabet

Richmond,VA

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with [Number] years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction. Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with [Number] years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Associate

Publix
Richomnd , VA
06.2023 - 12.2023
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Encouraged customers to sign up for loyalty programs or store credit cards.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Processed payments using point-of-sale systems.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Researched information related to merchandise availability or pricing.

Assistant

reyonlds community college
Richmond, VA
11.2022 - 11.2023
  • Organized and maintained filing systems for documents and records.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Provided administrative support to senior management team.
  • Greeted visitors, clients and guests in a professional manner.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Managed conference room bookings and coordinated catering services as needed.
  • Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
  • Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
  • Compiled data into spreadsheets for analysis or reporting purposes.
  • Assisted with event planning activities such as conferences or seminars.
  • Prepared expense reports by gathering receipts and verifying information against company policy guidelines.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Created agendas for meetings, took meeting minutes, distributed notes to attendees afterwards.
  • Proofread documents prior to distribution to ensure accuracy of content.
  • Coordinated special projects as assigned by management staff.
  • Entered data into databases accurately and efficiently.

Shift Manger

McDonald's
Richmond, VA
08.2020 - 06.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Responded quickly and effectively to emergency situations as they arose.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Organized special events such as holiday sales or promotional campaigns.
  • Helped employees accomplish tasks during peak periods.

Education

Associate of Science - Biology

Reynolds Community College
1651 E Parham Rd, Richmond VA 23228

Skills

  • Cash Handling
  • Management Support
  • Data Entry
  • Workplace Safety
  • Program Support
  • Preparing Reports
  • Sales Expertise
  • Work Planning and Prioritization
  • Performance Evaluations
  • Policy Implementation
  • Computer Skills
  • Proposal Writing
  • Time Management
  • Record and File Management
  • Customer Interaction
  • Practice Management
  • Customer Relationship Management (CRM)
  • Project Reporting
  • New Hire Training
  • Service Assistance
  • Customer Service
  • Customer Engagement
  • Patient Evaluation
  • Issue Resolution

Languages

English
Professional
Arabic
Professional

Timeline

Associate

Publix
06.2023 - 12.2023

Assistant

reyonlds community college
11.2022 - 11.2023

Shift Manger

McDonald's
08.2020 - 06.2023

Associate of Science - Biology

Reynolds Community College
Sandra Thabet