Sandra Thomas
Tempe,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Catering Server
Ms.Chef Addict LLC
Tempe, AZ
06.2019 - 01.2025
- Set up dining areas for events and ensured cleanliness.
- Served food and beverages to guests with attention to detail.
- Maintained knowledge of menu items and ingredients for guest inquiries.
- Packed leftovers and cleaned up after events efficiently.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Provided excellent customer service throughout the duration of an event.
Out Bound Customer
Metronic
Phoenix, AZ
05.2015 - 02.2018
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Updated and maintained databases with current information.
Customer Support Executive
United Blood Services
Phoenix, AZ
03.2012 - 11.2014
- Assisted customers with inquiries about blood donation processes and services.
- Managed appointment scheduling for blood donation events and drives.
- Resolved customer issues in a timely manner.
- Answered customer inquiries via phone, email, and chat.
Cashier
Target
Tempe, AZ
04.2010 - 09.2012
- Maintained accurate cash register totals throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Provided exceptional customer service to enhance shopping experience.
- Resolved customer complaints promptly and professionally.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Boys And Girls Club
02-2016
Skills
- Food service
- Clean up
- Customer interactions
- Catering coordination
- active listening
- multitasker
- leadership
- communication
- time management
- fast paste
Timeline
Catering Server
Ms.Chef Addict LLC
06.2019 - 01.2025
Out Bound Customer
Metronic
05.2015 - 02.2018
Customer Support Executive
United Blood Services
03.2012 - 11.2014
Cashier
Target
04.2010 - 09.2012
Boys And Girls Club
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