SANDRA T. RUSIN
Buffalo,NY
Summary
Adept Senior Care Manager Supervisor with a proven track record at BestSelf Behavioral Health, where I led teams to enhance caseload management and service accessibility. Skilled in Netsmart and GSI, I excel in time management and team collaboration. Demonstrated success in training and clinical supervision, significantly improving care coordination and client outcomes.
Overview
25
25
years of professional experience
Work History
Senior Care Manager Supervisor
BestSelf Behavioral Health
Buffal, NY
12.2023 - Current
- Supervise Care Managers, and assist them with managing caseloads effectively, prioritizing needs, and ensuring timely access to necessary services.
- Provide clinical supervision.
- Train new Care Managers/on boarding
Children's Health Home Care Manager
BestSelf Behavioral Health
Buffalo, NY
10.2017 - Current
- Managed a caseload of 17 clients ranging from the age of 3-21 years of age
- Developed person centered care plans, comprehensive assessments, and progress notes
- Completed CANS training and assessment at client enrollment and 6 month reviews
- Coordinated care by linking families to needed services such as WRAP, PINS, and other resources as indicated
- Advocated for clients and their families by accompanying them to appointments as needed (mental health, physical, court appearances)
- Utilized HealthyLink to ensure proper internal company documentation along with staying abreast of medication updates, hospital visits, etc
Health Home Care Manager
Transitional Services, Inc.
Buffalo, NY
12.2012 - 10.2017
- Manage a caseload of 35-40 adult clients who are eligible for services in the community
- Develop person centered care plans, complete assessments, and progress notes in electronic records
- Link clients to community resources
- Coordinate care of clients with substance abuse, mental health, and medical diagnoses
Supported Housing Counselor
Transitional Services, Inc.
Buffalo, NY
04.2012 - 12.2012
- Assisted clients with finding apartments in the community
- Ensured clients were able to manage mental health, sobriety, and physical health while in the community
- Linked clients to community resources
- Acted as a payee for clients unable to manage their finances
- Worked with landlords to ensure apartments were safe and within the fair market value
- Assisted clients with completing Section 8 paperwork
Follow-Up Counselor/Supportive Case Manager
Transitional Services, Inc.
Buffalo, NY
09.2001 - 12.2012
- Worked with clients who left licensed housing to acclimate in the community
- Linked clients to community resources
- Assisted clients with housing, budgeting, managing mental and physical health
Floating Counselor
Transitional Services, Inc.
Buffalo, NY
12.1999 - 09.2001
- Filled in where needed when units were short on staff
- Worked in community residences as a day counselor and overnight staff
- Oversaw clients taking medications and completed medication counts to ensure compliance
- Completed Medicaid billing case notes and assisted clients with achieving their Individualized Service Plan objectives
Education
Bachelors - Psychology, School Psychology
Canisius College
01.1998
Associates - Social Sciences
Erie Community College
01.1996
Skills
- Excellent time management skills
- Organized
- Willing to learn
- Eager to learn
- Proficient in Netsmart
- Proficient in GSI
- Able to work as a team member
- Accept constructive feedback
- Trained in administering Narcan
Timeline
Senior Care Manager Supervisor
BestSelf Behavioral Health
12.2023 - Current
Children's Health Home Care Manager
BestSelf Behavioral Health
10.2017 - Current
Health Home Care Manager
Transitional Services, Inc.
12.2012 - 10.2017
Supported Housing Counselor
Transitional Services, Inc.
04.2012 - 12.2012
Follow-Up Counselor/Supportive Case Manager
Transitional Services, Inc.
09.2001 - 12.2012
Floating Counselor
Transitional Services, Inc.
12.1999 - 09.2001
Bachelors - Psychology, School Psychology
Canisius College
Associates - Social Sciences
Erie Community College
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