Sandra Turner

Oversaw property tax appeal hearings, ensuring confidentiality and discretion. Facilitated structured discussions,maintaining focus and order. Reviewed approximately 10 cases daily; mediated disputes and assessed evidence for fair evaluations. Achieved outcomes favoring property owners in over 85% of hearings.

Ensured confidentiality during sensitive tax appeal deliberations.

Streamlined hearing processes to enhance communication among members.

Mediated disputes, leading to fair property valuations.

Achieved high success rate for property owners in hearings.

Managed over cases of over 200 clients,ensuring audit-ready files and documenting progress. Monitored Court-ordered compliance through counseling, drug testing and community service, coordinating -400 office and -67 field visits monthly. Collaborated with supervisory staff to manage complex cases and connect clients with community resources.

Achieved 90% program completion rate via consistent follow up. Utilized the Case Management System and Microsoft Office Suites to: document office and field visits,schedule appointments, monitor compliance, track payments, generate court reports and communicate with courts and law enforcement.

Completed risk/ needs assessments and referred clients to appropriate programs to assist in their rehabilitation.

Conducted orientation for clients new to specialized probation caseloads.

Facilitated life skills programs, such as; Youthful Offender, Misdemeanor Marijuana Diversion, Thinking for a Change and Theft Classes.

Maintained an 80& completion rate.

Preserved confidentiality of client and case files through systematic filing and secure document management,