Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Turnini

San Marcos,TX

Summary

Dynamic merchandising professional with a proven track record at Buc-ee's, enhancing inventory management and driving sales through innovative display strategies. Skilled in merchandise planning and customer service, I excel in team building and problem-solving, consistently achieving operational goals while fostering a collaborative environment.

Overview

14
14
years of professional experience

Work History

Merchandising Team Leader

Buc-ee's
02.2022 - Current
  • Improved inventory management by closely monitoring stock levels and updating ordering processes.
  • Developed creative solutions for merchandising challenges such as limited space or unique display requirements within the store layout.
  • Spearheaded cross-merchandising efforts to maximize exposure of complementary products and encourage upselling opportunities.
  • Evaluated team performance through regular assessments, providing constructive feedback and implementing necessary actions for continuous improvement.
  • Increased sales by implementing effective merchandising strategies and attractive displays.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently to ensure satisfaction during their shopping experience.
  • Implemented loss prevention measures to minimize shrinkage and protect company assets from theft or damage.

Department Supervisor

JCPenneys
01.2012 - 02.2022
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
  • Managed team of [Number] employees, delegated tasks and held each employee accountable for completing assignments.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Handled cash register, returns, and refunds.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

High School Diploma -

San Marcos High School
San Marcos, TX
06-1997

Skills

  • Store layout
  • Merchandise planning
  • Pricing strategy
  • Promotional planning
  • Customer service
  • Teamwork and collaboration
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Self motivation
  • Team building

Languages

Spanish
Native or Bilingual

Timeline

Merchandising Team Leader

Buc-ee's
02.2022 - Current

Department Supervisor

JCPenneys
01.2012 - 02.2022

High School Diploma -

San Marcos High School

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Sandra Turnini