Sandra Valenzuela
East Rutherford,NJ
Summary
Knowledgeable Desired Position with robust background in managing accounts receivable processes. Adept at streamlining invoicing and payment collection, contributing to enhanced cash flow and reduced outstanding balances. Demonstrates proficiency in financial reconciliation and customer account management.
Overview
25
25
years of professional experience
Work History
Accounts Receivable Specialist
Leblon Foods, Inc.
01.2021 - Current
- Prepare and process over 2k invoices according to purchase orders
- Balance customer accounts to exact payment amounts
- Manage 10 accounts worth $2.4 million dollars
- Process monthly write-offs, refunds and adjustments
- Maintain cash receipt records daily
- Research and identify discrepancies, make system corrections, provide documentation to clients and collect unpaid balances
- Process payments accurately and timely such as ACH’s, Wires, Credit Cards, Remote Deposits and Cash
- Maintain accounts receivable records both electronically and physically
- Verify and issue credits to customer accounts based on their payment histories
- Prepared daily reports on cash collected and outstanding invoices
Cash Application Specialist
Wacoal-America
01.2020 - 01.2020
- Obtained daily deposits from various sources
- Reviewed deposit for any chargebacks. Consult with specialist assigned to account as to how to handle short pay (i.e. discounts, markdowns, allowances). Provide check/remittance copy for resolution.
- On a weekly basis, I reviewed all cash receipts to assure accuracy
- Sets up customer information in RLM master file and responsible for ongoing file maintenance
- Monthly reconciliation of accounts
- Balance A/R account to Trial Balance
- Provided reports to the Department Manager for month-end close
- Provided monthly financial package to Department Manager. Provide supporting documents along with RLM query per Sarbanes regulations
- Assisted in year-end audit requests
- Updated excel reports with new sales quotas as provided by Sales Managers
Accounts Receivable Specialist
Acrison, Inc.
01.2017 - 01.2020
- Prepared and processed invoices according to purchase orders
- Interpreted and applied cash receipts
- Informed customers and collected overdue payments
- Entered cash and checks received from clients in the computer
- Maintained accounts receivable records both electronically and physically
- Resolved accounts receivable issues following established procedures
- Verified and issued credits to customer accounts based on their payment histories
- Worked closely with the sales department and processed orders and sent bills to customers
- Prepared daily reports on cash collected and outstanding invoices
Collections Representative
Robert Half - Diligent Corporation
01.2016 - 01.2017
- Analyzed customer financial condition and authorized customer credit lines.
- Minimized bad debt risk, maximized accounts receivable collections
- Submitted weekly and monthly Aging Reports to manager
- Reconciled customer statements/billings
- Participated in process improvement projects, and supported other management directives as prescribed
- Assessed credit risk and established credit limits
- Conducted collection calls and customer visits to collect Accounts Receivables
Collections Specialist and Credit Analyst
Robert Half - Nice Systems
01.2016 - 01.2016
- Collected and maintained outstanding receivables for over 2,000 customers
- Approved or denied credit holds based on customer’s account status
- Executed default notices based on accounts that are 90+ days past due with approval
- Coordinated with Cash Application, Order Management and Billing to ensure that monies were applied correctly and billings were correct.
- Emailed reconciliations to customers with completed breakdown of charges and ensured correct purchase order numbers were being used for individual invoices.
- Participated Bi-weekly meetings with Director of Accounts Receivable
- Prepared quarterly forecast reports
- Distributed credit cards, bank and payment forms/instructions to customers
- Followed up with Billing and Sales departments regarding billing discrepancies.
- Worked with cash applications to resolve unapplied cash and credits
- Reviewed daily lockbox receipts to be cognizant of cash not yet applied to customers’ accounts.
- Managed and reviewed customer payment plans.
Accounts Receivable & Customer Service Representative
Robert Half - Arctic Falls, Inc.
01.2014 - 01.2016
- Built and maintained relationships with customers by supplying accurate information about the company’s products and services, proficiently answered questions, and tactfully addressed concerns.
- Prepared regular product and service reports, then pitched potential new products and services to the company’s Management by collecting data from target demographics and analyzing customer needs.
- Resolved product or service-related conflicts by clarifying the customer’s complaint, determining the root cause of the problem, selecting the most effective course of action then communicating it to the customer, expediting a correction or adjustment, and following up with the customer to ensure a complete resolution.
- Customer payments posted by recording all cash, check, and credit card transactions, then ensured that these records remain both organized and up to date by microfiling invoices, debits, and credits.
Administrative Clerk
City of Passaic, Tax Collector
01.2001 - 01.2013
- Examined, corrected, and balanced the listings of cash receipts, as well as ensured that the cash register was consistently balanced against a predetermined total (e.g. list of deposits) and corrected any payment errors.
- Calculated the total amount of tax receipts and documents, then balanced them in accordance with various types of return and tax class.
- Analyzed cash flow and cash processing documents to ensure the validity, negotiability, and completeness of these financial records.
- Compared the remittances to billing documents to effectively determine the appropriate payment categories and prepare input forms.
- Prepared detailed records of cash receipts and disbursements, then regularly posted these entries in company cash books, journals, and ledgers.
Education
Business Administration
Passaic County Community College
Paterson, NJ01.2013
Business Administration & Accounting
American Business Academy
Hackensack, NJ01.1998
Skills
- Expertise in general accounting practices
- Processing invoices and collecting payments efficiently
- Multitasking capabilities in dynamic settings
- Strong numerical skills with a focus on detail orientation
- Maintaining vendor and client databases effectively
- Utilization of advanced accounting software tools
- Supervising accounting team members proficiently
- Ensuring data protection through secure practices
- Negotiation tactics for collections success
- Proficiency in Microsoft Office Suite tools
- Management of accounts receivable processes
- Professional correspondence techniques mastered
- Knowledge of Oracle, NetSuite, RLM & Entrée platforms
- Efficient appointment scheduling methods
- Collections strategies implemented successfully
- Typing speed at 65 WPM achieved
- Reception duties alongside customer service excellence
- Communication skills that are effective
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Specialist
Leblon Foods, Inc.
01.2021 - Current
Cash Application Specialist
Wacoal-America
01.2020 - 01.2020
Accounts Receivable Specialist
Acrison, Inc.
01.2017 - 01.2020
Collections Representative
Robert Half - Diligent Corporation
01.2016 - 01.2017
Collections Specialist and Credit Analyst
Robert Half - Nice Systems
01.2016 - 01.2016
Accounts Receivable & Customer Service Representative
Robert Half - Arctic Falls, Inc.
01.2014 - 01.2016
Administrative Clerk
City of Passaic, Tax Collector
01.2001 - 01.2013
Business Administration
Passaic County Community College
Business Administration & Accounting
American Business Academy