Sandra Vick
Courtland,VA
Summary
Results-driven Surgical Services Manager with expertise in patient safety, operational management, and quality improvement. Proven ability to enhance efficiency and elevate patient outcomes through strategic process optimization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surgical Services Manager
Bon Secours Southampton Medical Center
Franklin, Va
08.2021 - Current
- Led surgical services team, enhancing operational efficiency through process optimization.
- Implemented staff training programs, improving skillsets and fostering teamwork among surgical personnel.
- Developed and maintained standard operating procedures for surgical protocols, ensuring compliance with regulatory standards.
- Streamlined patient scheduling processes, reducing wait times and increasing patient satisfaction rates.
- Collaborated with multidisciplinary teams to coordinate surgical care plans tailored to individual patient needs.
- Managed resource allocation and inventory control, ensuring availability of essential surgical supplies and equipment.
- Facilitated performance evaluations, providing constructive feedback to promote professional growth within the department.
- Analyzed departmental metrics to identify improvement opportunities, driving continuous quality enhancement initiatives across surgical services.
- Coordinated cross-functional team efforts for optimal perioperative care delivery.
- Promoted a culture of safety by enforcing compliance with regulatory standards and best practices.
- Established strong relationships with physicians and surgeons, fostering effective communication and teamwork within the department.
- Led change management efforts during organizational restructuring, maintaining high levels of employee engagement and operational efficiency.
- Liaised with external stakeholders including vendors, regulators, accrediting bodies, and other healthcare organizations to ensure alignment of surgical services with broader organizational objectives.
- Streamlined preoperative processes, enhancing patient education and reducing wait times for surgery.
- Managed budgetary responsibilities to ensure fiscal viability of the surgical services department.
- Enhanced operating room efficiency with streamlined scheduling and resource allocation.
- Maintained up-to-date knowledge on industry trends, participating in professional development activities to inform evidence-based practice in surgical services management.
- Served as a clinical expert in surgical procedures, providing guidance and mentorship to nursing staff members when needed.
- Demonstrated strong leadership skills, serving as a role model for staff members and facilitating professional growth opportunities within the department.
- Championed quality improvement projects aimed at reducing hospital-acquired infections in the surgical setting.
- Addressed staffing needs proactively to maintain appropriate skill mix and ensure adequate coverage for all shifts.
- Improved patient outcomes by implementing effective surgical services management strategies.
- Evaluated new technologies and equipment for potential adoption within the department, ensuring alignment with strategic goals and objectives while considering costeffectiveness.
- Effectively managed conflict resolution among staff members, promoting a positive work environment conducive to quality patient care delivery.
- Developed staff competencies through targeted training programs and performance evaluations.
- Reduced overall costs, optimizing supply chain management and inventory control within the department.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
Bachelor of Science - Nursing Education
Chamberlain College of Nursing
06.2021
Registered Nurse First Assistant - First Assisting
National Institute of First Assisting, Inc
Centennial, CO09.2011
Diploma of Nursing - Nursing Education
Louise Obici School of Nursing
Suffolk, VA05.1988
Skills
- Patient safety
- Operational management
- Quality improvement
- Staff development
- Surgical scheduling
- Performance improvement
- Financial acumen
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
Accomplishments
- Collaborated with team of 9 in the development of comprehensive total joint program.
- Collaborated with team of 9 to development of a Robotic total joint, gynecological and general surgery program
- Retained a core group of associate with a long tenure of service.
- Operated all departments with in budget
.
Certification
- Certified Perioperative Nurse
- Registered Nurse First Assistant
Timeline
Surgical Services Manager
Bon Secours Southampton Medical Center
08.2021 - Current
Bachelor of Science - Nursing Education
Chamberlain College of Nursing
Registered Nurse First Assistant - First Assisting
National Institute of First Assisting, Inc
Diploma of Nursing - Nursing Education
Louise Obici School of Nursing