Sandra Villanueva
Merced,CA
Summary
Experienced Retail Store Manager with strengths in store operations, team leadership, visual merchandising, and inventory control. Known for maintaining brand standards, coaching associates, and supporting strong customer service.
Overview
1
1
Certification
40
40
years of professional experience
Work History
Retail Store Manager
Claire's Stores
Turlock, California
05.1986 - Current
- Managed daily store operations at Claire's retail location.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Supervised associates and coached customer service standards.
- Oversaw merchandising and maintained Claire's brand presentation.
- Controlled inventory and processed stock deliveries.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Built and maintained strong working relationships with team members.
- Ensured all safety protocols were followed at all times by staff members.
Education
Some College (No Degree) - Medical Technology
Merced Col
Merced, CASkills
- Retail management
- Store operations
- Inventory management
- Visual merchandising
- Sales reporting
- Cash handling
- Team leadership
- Customer relations
Certification
- Certification in bloodborne pathogens
Certificated in Ear Piercing
Work Place harassment
Timeline
Retail Store Manager
Claire's Stores
05.1986 - Current
Some College (No Degree) - Medical Technology
Merced Col