SANDRA WAGNER
Mesa,AZ
Summary
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Physician Order Assistant/Scheduling Specialist
Parkview Regional Medical Center
Pueblo, CO
04.2015 - 10.2020
- Assisted Physicians in selecting the best diagnostic exam based on the patient condition and desired results.
- Considering the exam which would be the least invasive technique and cost to the patient.
- Assisting with scheduling questions and concerns.
- Provided clinical education and support to the scheduling staff.
- Managed incoming calls by transferring them to the appropriate department or taking messages when necessary.
- Maintained a database of patient information, including contact details, medical history and appointment schedules.
- Adhered strictly to all office policies related to confidentiality of patient data.
- Supported administrative staff with additional duties as needed such as photocopying documents or preparing mailings.
- Performed data entry tasks related to patient demographics, insurance verification, payments received.
- Greeted patients and visitors in a friendly and professional manner.
- Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations.
Radiologic Technologist/CT/Mammography Tech,Coder
Southern Colorado Radiology
Pueblo, CO
05.2000 - 02.2015
- Provided patient care instructions prior to radiologic procedures and administered contrast agents as needed.
- Conducted quality control tests on all radiologic equipment to ensure accuracy of images produced.
- Ensured that all documents related to patients' medical history were maintained properly according to HIPAA regulations.
- Performed radiologic examinations utilizing computed tomography, magnetic resonance imaging, ultrasound and other specialized equipment.
- Documented examination results accurately in patient records for future reference by healthcare providers.
- Processed digital images using PACS system for storage, retrieval and transmission purposes.
- Prepared sterile trays containing instruments necessary for special procedures like arthrograms.
- Assisted physicians in performing interventional radiology procedures including biopsies, catheter placements and drainages.
- Operated portable x-ray machines in order to capture images of patients at bedside or other locations inside the hospital premises.
- Verified accuracy of procedure codes to ensure proper reimbursement levels.
- Collaborated with other departments such as billing, clinical documentation improvement, quality assurance to ensure accurate coding practices are being followed.
- Validated accuracy of diagnosis codes as well as modifiers used on claims before final submission to payer and insurance companies.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Education
Associate of Applied Science - Radiologic Technology
Pueblo Community College
Pueblo, CO04-1992
Skills
- Professional Networking
- Diagnostic Testing
- Insurance Requirements
- Medical Records Management
- Medical Coding
- Insurance Practices
- Patient histories
- Medical device operation
References
References available upon request.
Timeline
Physician Order Assistant/Scheduling Specialist
Parkview Regional Medical Center
04.2015 - 10.2020
Radiologic Technologist/CT/Mammography Tech,Coder
Southern Colorado Radiology
05.2000 - 02.2015
Associate of Applied Science - Radiologic Technology
Pueblo Community College
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