Sandra Ward

• Maintained client privacy and protected payroll operations by keeping all information confidential.
• Maintained relationships with clients and found new ones by identifying needs and offering appropriate services.
• Resolved issues and inquiries from plan participants regarding taxes, benefits and deductions through telephone and email interactions.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Calculated payroll deductions by accurately using BambooHR/TRAXPayroll and processed payroll to meet preset requirements.

• Organized new employee orientation schedules for new hires.
• Screened applicant resumes and coordinated both phone and in-person interviews.
• Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.

• Completed thorough research into assigned topics.
• Organized material to research and complete writing tasks.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Formatted wiki articles.

• Delivered personalized educational, behavioral and emotional workshops to students to enable positive learning outcomes.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Instructed small groups of students on life and study skills.
• Administered career and psychological assessments.

Student Advisory Council Member (2014)

• Strengthened student voice - students' ideas and expressed opinions are acknowledged, advocated for, and acted upon as a result of student outreach, inclusion collaboration, meaningful research, and civil discourse with faculty, administration and staff.