SANDRA WOOD
EL CAMPO,TX
Summary
Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and attention to detail. Strong organizational skills eager to secure entry-level Recovery Coach position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recovery Coach/Mental Health Specialist
Texana Behavioral Healthcare
Brookshire, TX
08.2021 - Current
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Monitored patients and assessed suicide risks.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Managed caseload of 60 patients with substance dependence and co-occurring disorders.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships.
LEAD RECOVERY ADVOCATE
Great Oaks Recovery Center
EGYPT, TX
11.2020 - 08.2021
- Provided knowledgeable and compassionate service in response to all types of patient questions and concerns.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Received processed and tracked patient documentation with speed and accuracy.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Animal Caretaker
Rowdy Girl Sanctuary
WILDER, TX
03.2019 - 11.2020
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
- Followed consistent safety procedures, including maintaining visible animal identification and checking tags to minimize care errors.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Performed daily care, including feeding, watering and cleaning animal enclosures for rescued animals.
- Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
- Administered medications to animals with meals or treats.
- Washed and disinfected animals' food and water bowls each day.
- Maintained animal shelter, including cleaning and disinfecting kennels, cages, and equipment; wash dishes and laundry; take out garbage; perform custodial duties.Washed towels and bedding, cleaned kennels and litter boxes and mopped floors.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals safely during exams and procedures.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed specific food and water schedules for different animal species.
- Managed facility laundry, cleaning and restocking.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Bakery Supervisor
Prasek's Hillje Smokehouse
El Campo, TX
10.2012 - 10.2020
- Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Implemented and executed merchandising programs to maintain and increase sales.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised team of 12 employees,maintaining positive and productive atmosphere to enhance employee experience.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Established proper procedures for waste management, sanitation, food handling, and safety.
- Received, logged and inspected shipments for quality and accuracy.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Greeted customers, answered questions, and provided great customer experiences.
- Maintained inventory control and ordered supplies on monthly basis.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Performed opening and closing duties for department.
- Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
Education
GED -
Wharton County Junior College
Wharton, TX04.1993
Skills
- Schedule management
- Organized and detail-oriented
- Communication
- Conflict resolution
- Emotional Support
- Best Practices and Standards
- Safety and Risk Assessments
- HIPAA Requirements
- Mental Health Support
- Addiction Treatment
- Creative Thinking
- Office Operations
- Confidential Case Documentation
- Progress Notes Updates
- Crisis Evaluation and Intervention
- Life Support Technique Skills
Certification
- Basic Life Support Training - 2020
- CPI Nonviolent Crisis Intervention Training - 2021
Timeline
Recovery Coach/Mental Health Specialist
Texana Behavioral Healthcare
08.2021 - Current
LEAD RECOVERY ADVOCATE
Great Oaks Recovery Center
11.2020 - 08.2021
Animal Caretaker
Rowdy Girl Sanctuary
03.2019 - 11.2020
Bakery Supervisor
Prasek's Hillje Smokehouse
10.2012 - 10.2020
GED -
Wharton County Junior College