Sandra Zecevic
Registered Nurse
Parma,OH
Summary
Accomplished Assistant Nurse Manager with a proven track record at University Hospitals Parma, specializing in quality improvement and compassionate care. Expert in staff development, care coordination, and patient education, significantly enhancing patient satisfaction. Skilled in ethical practice and interdisciplinary collaboration, driving superior patient care delivery and staff performance.
An active member of Patient & Family Advisory Council from January 2014 to June 2023.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager
University Hospitals Parma
2015.11 - Current
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
Charge Nurse
University Hospitals of Cleveland
2014.01 - 2015.11
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Registered Nurse, Medical-Surgical Unit
University Hospitals of Cleveland
2007.11 - 2014.01
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
Registered Nurse, Medical-Surgical Unit
University Hospitals of Cleveland
2001.11 - 2007.11
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
Patient Care Nursing Assistant
MetroHealth Medical Center
1999.09 - 2001.07
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
Education
Bachelor Of Science - Nursing
Cleveland State University
Cleveland, OH05.2001
Skills
- Quality Improvement
- Ethical Practice
- Staff Development
- Care Coordination
- Documentation accuracy
- Performance monitoring
- Patient Care
- Compassionate Care
- Discharge Planning
- Employee Relations
- Patient care delivery
- Interdisciplinary Collaboration
- Staff Supervision
- Patient education and advocacy
Accomplishments
Daisy Award recipient
Integrity in Action Award recipient
Certification
Board Certified in Geriatrics
Languages
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Assistant Nurse Manager
University Hospitals Parma
2015.11 - Current
Charge Nurse
University Hospitals of Cleveland
2014.01 - 2015.11
Registered Nurse, Medical-Surgical Unit
University Hospitals of Cleveland
2007.11 - 2014.01
Registered Nurse, Medical-Surgical Unit
University Hospitals of Cleveland
2001.11 - 2007.11
Patient Care Nursing Assistant
MetroHealth Medical Center
1999.09 - 2001.07
Bachelor Of Science - Nursing
Cleveland State University
Board Certified in Geriatrics
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