Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SANDRA KARINA LOPEZ

Miami

Summary

Dynamic professional with a proven track record at Envoy Air Inc., excelling in customer support services and teamwork under pressure. Recognized for building strong client relationships and enhancing guest satisfaction as a waitress at RESTAURANTE ATLAKAT. Skilled in complaint resolution and logistical assistance, ensuring operational excellence in diverse environments.

Overview

7
7
years of professional experience

Work History

Support Services

Envoy Air Inc.
12.2022 - Current
  • Developed strong relationships with clients by addressing concerns promptly and providing exceptional support services.


  • Teamwork under pressure and in multicultural environments.
  • Assistance to passengers and staff in logistical and operational tasks.
  • Support with cleaning, wheelchair coordination, and light luggage handling.

Waitress

RESTAURANTE ATLAKAT
03.2018 - 12.2022
  • Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Order taking, table service, and personalized attention.
  • Cash management and collections.
  • Complaint resolution and customer loyalty

Education

La Presentacion La Feria
BOGOTA COLOMBIA
06-2015

Skills

  • Customer support services
  • work under pressure
  • teamwork

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Support Services

Envoy Air Inc.
12.2022 - Current

Waitress

RESTAURANTE ATLAKAT
03.2018 - 12.2022

La Presentacion La Feria

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SANDRA KARINA LOPEZ