Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandral Desquiron

Southfield,MI

Summary

Dynamic entrepreneur with a proven track record in retail store operations and strategic financial planning, notably at Provi Go Market. Excelled in building strong customer relations and implementing cost reduction strategies, enhancing business growth. Skilled in sales leadership and business networking, consistently achieving high customer satisfaction and operational excellence.

Overview

14
14
years of professional experience

Work History

Store Owner

Own Business
03.2013 - 09.2023
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.

Grocery Store Clerk

Provi Go Market
06.2009 - 01.2013
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers in locating items, contributing to a positive shopping experience.
  • Collaborated with fellow team members to complete daily tasks efficiently and effectively.
  • Increased customer satisfaction by providing friendly and efficient service during checkout.
  • Operated cash registers accurately, processing transactions quickly and efficiently.
  • Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
  • Helped maintain overall store appearance by cleaning floors, windows, and restrooms regularly.
  • Received new shipments promptly while verifying accuracy of delivered goods against purchase orders before updating inventory records.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory by stocking shelves and rotating products to minimize waste.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Education

High School Diploma -

Ecole AD Van Hoose
Haiti
09-1994

Skills

  • Retail Store Operations
  • Business networking
  • Facility Maintenance
  • Strategic Financial Planning
  • Sales management
  • Product marketing
  • Budget planning
  • Business marketing
  • Customer relations
  • Business planning
  • Cost reduction
  • Small business operations
  • Sales leadership

Languages

English
Full Professional
French
Full Professional
Spanish
Full Professional

Timeline

Store Owner

Own Business
03.2013 - 09.2023

Grocery Store Clerk

Provi Go Market
06.2009 - 01.2013

High School Diploma -

Ecole AD Van Hoose

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Sandral Desquiron