SANDRA L. RAVEN
Laplace,Louisiana
Summary
Knowledgeable medical office professional with exceptional background over 30+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant
TULANE Orthopedic
New Orleans, Louisiana
12.2020 - Current
- Maintained consistent patient confidentiality in alignment with HIPAA protocols by using encryption software
- Submitted diagnosis and procedure codes for insurance companies
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
WALGREEN'S CASHIER
Walgreen's Drug Store
Metairie, LA
02.2019 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
MEDICAL ASSITANT II
SOUTHERN MEDICAL
Gonzales, Louisiana
01.2016 - 01.2020
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests
CERTIFIED NURSING ASSISTANT
ST. ELIZABETH, HOSPITAL
Gonzales, Louisiana
01.2013 - 01.2016
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
Medical Assistant II
OCHSNER ONCOLGY, CLINIC
New Orleans, Louisiana
01.2010 - 01.2012
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support, and life-saving interventions
Medical Assistant II, Nursing Assistant
OCHSNER CLINIC, HEART & VASCULAR
Metairie, LA
01.2008 - 01.2009
- Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
Medical Assistant
OCHSNER CLINIC, PHYSICAL MEDICINE
& REHAB
New Orleans, LA
01.2000 - 01.2008
- Scheduled and rescheduled patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information.
Education
Associate of Science - Medical Billing and Coding CPC
Baton Rouge Community College
Baton Rouge, LA09-2022
Certified Nursing Assistant Kenner Health Careers -
01.2013
St. Elizabeth hospital HEDIS compliance Adult Measures -
St. Elizabeth Hospital
01.1990
CPR Certification, Monitor Tech- Course - Medical Assisting
Eastern College Of Health Vocations
Metairie, LA01.1988
High School Diploma -
Grace King High School
01.1985
Skills
- ICD 9-Coding, ICD-10 CODING
- Medical Terminology
- Medical Billing
- Scanning in patient information updating insurance and ID
- HEDIS compliance Adult Measures
- Patient Scheduling
- Patient Flow Management
- Data Entry
- Patient-focused care
- HIPAA Compliance
- Procedure Assistance
- Inventory Management
- Customer Service
- Customer Relationship Management (CRM)
Certification
- CNA License 2013
- Medical Billing and Coding, Baton Rouge Community College - 2022
- Medical Assistant 1988
Timeline
Medical Assistant
TULANE Orthopedic
12.2020 - Current
WALGREEN'S CASHIER
Walgreen's Drug Store
02.2019 - Current
MEDICAL ASSITANT II
SOUTHERN MEDICAL
01.2016 - 01.2020
CERTIFIED NURSING ASSISTANT
ST. ELIZABETH, HOSPITAL
01.2013 - 01.2016
Medical Assistant II
OCHSNER ONCOLGY, CLINIC
01.2010 - 01.2012
Medical Assistant II, Nursing Assistant
OCHSNER CLINIC, HEART & VASCULAR
01.2008 - 01.2009
Medical Assistant
OCHSNER CLINIC, PHYSICAL MEDICINE
& REHAB
01.2000 - 01.2008
Associate of Science - Medical Billing and Coding CPC
Baton Rouge Community College
Certified Nursing Assistant Kenner Health Careers -
St. Elizabeth hospital HEDIS compliance Adult Measures -
St. Elizabeth Hospital
CPR Certification, Monitor Tech- Course - Medical Assisting
Eastern College Of Health Vocations
High School Diploma -
Grace King High School
Similar Profiles
Christopher Dupuy, D.O.Christopher Dupuy, D.O.
Emergency Medicine Physician at LCMC Tulane Medical Center and Tulane Lakeside HospitalEmergency Medicine Physician at LCMC Tulane Medical Center and Tulane Lakeside Hospital
Jada JordanJada Jordan
Provider Solution Specialist at Tulane Medical Center 1415 Tulane Ave,Provider Solution Specialist at Tulane Medical Center 1415 Tulane Ave,
LISA JOURDAINLISA JOURDAIN
Mother-Baby Registered Nurse at Tulane Lakeside HospitalMother-Baby Registered Nurse at Tulane Lakeside Hospital
Audra VerretAudra Verret
Case Manager Coordinator at Quality Support CoordinationCase Manager Coordinator at Quality Support Coordination
Larissa McGuffy-ScottLarissa McGuffy-Scott
Para Educator at St John the Baptist Parish School BoardPara Educator at St John the Baptist Parish School Board