Sandra P Alvarado Recancoj
Phoenix,AZ
Summary
Dynamic Housekeeping Manager with extensive experience at Hilton Phoenix Airport, adept at optimizing inventory management and enhancing team performance. Proven track record in budgeting and employee scheduling, fostering a collaborative environment while driving operational efficiency. Skilled in training and mentoring staff, ensuring exceptional guest relations and high standards of cleanliness.
Experienced with managing housekeeping teams in hospitality setting, ensuring optimal cleanliness and guest satisfaction. Utilizes effective training programs and quality checks to maintain high standards. Track record of enhancing operational efficiency and team collaboration.
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Housekeeping Manager
Hilton Phoenix Airport
08.2025 - Current
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
- Managed staff of 22 housekeepers.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Promoted a culture of teamwork within the housekeeping department by fostering open communication channels among employees at all levels.
- Managed labor costs effectively by monitoring staffing needs based on occupancy levels and adjusting schedules accordingly to maximize efficiency without compromising service quality.
- Completed schedules, shift reports, and other business documentation.
- Worked with front desk to respond promptly to all guest requests.
- Assisted in budget creation for the Housekeeping Department, ensuring accurate forecasting of expenses related to staffing, supplies, equipment, and other costs.
Housekeeping Supervisor
Hilton Phoenix Airport
08.2002 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Streamlined scheduling process, accommodating both employee preferences and operational requirements.
- Monitored staff performance and provided feedback to drive productivity.
- Maintained required records of work hours, budgets and payrolls.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
Education
High School Diploma -
South Mountain High School
Phoenix, AZ05-2001
Skills
- Ordering cleaning supplies
- Training and mentoring
- Cleaning and sanitation
- Guest relations
- Employee scheduling
- Scheduling and planning
- Task assignment
- Supervisory skills
- Room inspection
- Supply inventory management
- Budgeting and financial management
- Invoice processing
- Payroll
Accomplishments
- Supervised team of 24 staff members.
- Collaborated with team of 2 in the development of cleaning behind bed, dresser. night stand and sofa bed.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Bed Bug, Preventing Human Trafficking, SALT eLearning, Digital Key Game for Hilton, ADA Services Animals, ADA Effective Communication, cyber security franchise and getting started with PEP Training -
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Manager
Hilton Phoenix Airport
08.2025 - Current
Housekeeping Supervisor
Hilton Phoenix Airport
08.2002 - Current
High School Diploma -
South Mountain High School
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