SANDRINE SMITH
Brooklyn,NY
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient in maximizing sales, minimizing shrinkage, and driving operational excellence. Skilled in recruiting, training, and mentoring top talent to achieve performance goals and elevate customer satisfaction.
Overview
19
19
years of professional experience
Work History
STORE MANAGER
Michael
Rego Park, NY
03.2020 - 02.2024
- Skyrocketed quarterly sales by an astounding 50% through ingenious sales strategies and captivating promotional events.
- Slashed shrinkage by an unprecedented 30% through the implementation of cutting-edge inventory control measures and meticulous audits.
- Catapulted customer satisfaction scores by an incredible 40% through the deployment of revolutionary service excellence initiatives.
- Cultivated an unparalleled team culture, resulting in a jaw-dropping 50% decrease in staff turnover within one year.
STORE MANAGER/DISTRICT TRAINING MANAGER
Walgreens
New York, NY
02.2010 - 03.2020
- Achieved an extraordinary 20% reduction in stock discrepancies by revolutionizing inventory management processes.
- Propelled employee productivity by an impressive 25% through monthly performance evaluations and empowering feedback sessions.
- Ignited employee engagement and job satisfaction by an astonishing 30% through the introduction of groundbreaking training programs.
- Magnified store profitability by an outstanding 10% through strategic cost management and ingenious budget allocation strategies.
ASSISTANT MANAGER
Ann Taylor
New York, NY
06.2005 - 09.2009
- Orchestrated a phenomenal 25% increase in average transaction value by pioneering innovative sales strategies.
- Elevated sales performance by a remarkable 30% through the dynamic training and mentorship of a team of 15+ associates.
- Spearheaded a remarkable 15% increase in foot traffic by spearheading the development of highly impactful marketing campaigns.
- Upheld an impeccable 100% adherence rate to company policies and procedures during audits through rigorous compliance measures.
Education
Business Management
Manhattan Community College
New York Skills
- Staff training and development
- Store operations oversight
- Operational budgeting
- Retail inventory management
- Promotional planning
- Payroll Administration and Timekeeping
- Financial operations management
- Price Structuring
- Retail Inventory Management
- Employee Development
- Leadership Development
- Performance Evaluation and Monitoring
- Multitasking and Organization
- KPI Tracking
- Loss Prevention Procedures
- Performance Improvements
Timeline
STORE MANAGER
Michael
03.2020 - 02.2024
STORE MANAGER/DISTRICT TRAINING MANAGER
Walgreens
02.2010 - 03.2020
ASSISTANT MANAGER
Ann Taylor
06.2005 - 09.2009
Business Management
Manhattan Community College