Sandro Steiner
Ocala
Summary
Dynamic business owner with a strong focus on client relationships and operational efficiency. Skilled in developing effective marketing strategies and enhancing customer satisfaction through exceptional service and support.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Fl Pro Dumpster Rental and Junk Removal
Ocala, FL
09.2023 - 03.2026
- Analyzed sales trends to identify opportunities for product expansion and promotional strategies.
- Oversaw financial reporting, maintaining accurate records of sales, expenses, and profit margins.
- Enhanced operational workflows by integrating technology solutions for order processing and inventory tracking.
- Led community outreach initiatives to strengthen brand presence and foster customer loyalty.
- Hands on day to day operations
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
Owner/Operator
Maui Wowi Hawaiian Coffees and Smoothies Franchisee
Ocala, FL
11.2015 - 08.2025
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Day to Day operations
Tennis Coach
UTC LA Ville
Vienna Austria
06.2009 - 05.2015
- Developed individualized training programs tailored to student skill levels and goals.
- Enhanced player performance through targeted drills and consistent feedback sessions.
- Organized and led competitive tournaments, fostering a collaborative team environment.
- Mentored junior coaches, sharing best practices in player development and lesson planning.
Owner/Operator
Tabak Trafik Steiner
Vienna Austria
06.2003 - 02.2009
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented inventory management strategies to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices for customer engagement and product knowledge.
- Established strong vendor relationships to secure quality products at competitive prices.
Marketing Assistant
Austrian Airlines
Vienna Austria
03.2001 - 06.2003
- Developed and executed targeted marketing campaigns to enhance brand visibility.
- Assisted in coordinating promotional events, ensuring alignment with overall marketing strategy.
- Conducted market research to identify customer preferences and industry trends.
- Collaborated with cross-functional teams to support product launches and promotional activities.
Education
No Degree -
Danube International School
Vienna Austria High School Diploma -
Bradenton Highschool
Bradenton, FLSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Staffing
- Negotiation
- Strategic planning
- Relationship management
- Operational reporting
- Marketing strategy development
- Business operations management
- Client relationship management
- Recruiting and hiring
Accomplishments
I opened up two businesses in the U.S from scratch and managed for them to thrive.
Languages
English
Full Professional
German
Native or Bilingual
Timeline
Owner/Operator
Fl Pro Dumpster Rental and Junk Removal
09.2023 - 03.2026
Owner/Operator
Maui Wowi Hawaiian Coffees and Smoothies Franchisee
11.2015 - 08.2025
Tennis Coach
UTC LA Ville
06.2009 - 05.2015
Owner/Operator
Tabak Trafik Steiner
06.2003 - 02.2009
Marketing Assistant
Austrian Airlines
03.2001 - 06.2003
No Degree -
Danube International School
High School Diploma -
Bradenton Highschool