Sandun Chamara
Conroe,TX
Summary
Dynamic Area Sales Manager with a proven track record at Softlogic Mobile Distribution, excelling in relationship building and sales training. Achieved consistent sales growth through effective team supervision and strategic account management. Expert in pipeline management and consultative selling, driving customer satisfaction and retention while surpassing sales targets.
Overview
10
10
years of professional experience
Work History
Store Manager
H & D Liquor
Tomball, TX
04.2024 - Current
Area Sales Manager
Softlogic Mobile Distribution (pvt) Ltd
Colombo Sri Lanka
04.2015 - 04.2019
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Store Manager
MVP Liquor
Magnolia, TX
06.2019 - 03.2024
- Oversaw daily store activities, ensuring a clean and safe environment for all.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
National Diploma In Sales & Marketing - Sales
Sri Lanka Institute of Marketing
Colombo Sri LankaSkills
- Relationship building
- Sales presentations
- Territory management
- Contract negotiation
- Key account growth
- Account monitoring
- Leads prospecting
- Competitor analysis
- New account development
- Sales presentation
- Territory and account management
- Customer service
- Account management
- Decision-making
- New business development
- B to B sales
- Sales statistics analysis
- Sales records management
- Sales projections
- Direct sales
- Pre-sales support
- Sales coordination
- Inventory management
- Brand marketing
Timeline
Store Manager
H & D Liquor
04.2024 - Current
Store Manager
MVP Liquor
06.2019 - 03.2024
Area Sales Manager
Softlogic Mobile Distribution (pvt) Ltd
04.2015 - 04.2019
National Diploma In Sales & Marketing - Sales
Sri Lanka Institute of Marketing