Sandy Broyles
Martinsburg,WV
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
11
11
years of professional experience
Work History
Personal Property Vehicle Clerk
Berkeley County Assessor
09.2024 - Current
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Optimized office space usage, arranging workstations to maximize productivity.
Fraud & Digital MSR III
Navy Federal Credit Union
12.2017 - 07.2024
- Monitored industry trends to stay abreast of emerging fraud tactics, proactively addressing potential threats.
- Identified suspicious patterns through the examination of financial documents, leading to successful fraud prosecution.
- Managed approximately 30 incoming calls, training modules and emails daily.
Cosmetics Counter Manager
Macys Department Store
08.2013 - 08.2017
- Managed inventory levels, ensuring optimal stock availability and minimizing product waste
- Collaborated with vendors to secure exclusive products, enhancing the cosmetic counter's offerings.
- Successfully implemented cross-selling techniques by recommending complementary products during client consultations which led to increased average transaction value.
Education
High School Diploma -
Oakmont High
Roseville, CA06.1985
Skills
- Fraud detection techniques
- Teamwork and Collaboration
- Relationship Building
- Team building
- Goal Setting
- Customer service
- Organizational skills
- Customer communication
Timeline
Personal Property Vehicle Clerk
Berkeley County Assessor
09.2024 - Current
Fraud & Digital MSR III
Navy Federal Credit Union
12.2017 - 07.2024
Cosmetics Counter Manager
Macys Department Store
08.2013 - 08.2017
High School Diploma -
Oakmont High
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