Sandy Burks
HENDERSON,NC
Summary
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
Work History
Driver
Contracted Services
Henderson, NC
05.2016 - 03.2017
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Driver
Lasership
Raleigh, NC
02.2015 - 03.2017
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Verified daily deliveries against shipping instructions before delivering to customers.
Customer Service Representative
ACS Xerox Company
Henderson, NC
04.2010 - 08.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding company operations, policies and services.
Education
Bachelor of Arts - Biblical Studies
Word of Faith Christian College & Graduate School
Rivedale, MD07.2007
Associate of Arts - Opticianry
McCarrie School of Health Science & Technology
Philadelphia, PA09.1985
Skills
- Passenger Assistance
- Safe Driving Techniques
- Valid Driver's License
- Verbal and Written Communication
- Confidentiality Understanding
- City and Non-City Driving
- Driving and Transportation
- Customer Service
- Passenger Vans
- Drivers Daily Log (DLL)
- Traffic Law Observation
Timeline
Driver
Contracted Services
05.2016 - 03.2017
Driver
Lasership
02.2015 - 03.2017
Customer Service Representative
ACS Xerox Company
04.2010 - 08.2012
Bachelor of Arts - Biblical Studies
Word of Faith Christian College & Graduate School
Associate of Arts - Opticianry
McCarrie School of Health Science & Technology
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