Sandy Carignan
North Grosvenor Dale,USA
Summary
Organized and dependable professional skilled in managing multiple placement accounts and fostering strong client relationships. Demonstrates effective communication and a proactive approach in leading team initiatives to enhance operational efficiency.
Overview
12
12
years of professional experience
Work History
Regional Sr Placement Coordinator
Arbor Associates Inc.
Southborough, MA
2025.06 - Current
- Cultivated client relationships through effective communication and prompt response to inquiries.
- Managed multiple accounts throughout various stages of placement process.
- Led team, trained new members, and ensured understanding of new processes.
- Supported Placement Consultant in day-to-day operations.
Sr Placement Coordinator
Arbor Associates Inc.
Southborough, MA
2024.01 - 2025.06
- Managed multiple accounts across various stages of the placement process to ensure timely and effective service delivery.
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Led training for new team members, ensuring understanding of processes and enhancing overall team capability.
- Maintained up-to-date job descriptions for Placement Coordinator to support recruitment and role clarity.
Placement Coordinator
Arbor Associates Inc.
Southborough, MA
2022.06 - 2024.01
- Led scheduling team, managed customer relations, and secured new job orders
- Accurately receive and post customer orders and messages into the ATS (applicant tracking software)
- Responded to calls from customers and employees, triaged issues, troubleshot concerns, and provided timely follow-up
- Assisted with payroll activities by reviewing staff timesheets and pre-billing reports for accuracy
- Maintain confidentiality of all company information, including that of customers and field staff
- Developed and maintained comprehensive job evaluation system for equitable compensation.
Scheduling Coordinator
Backus Hospital
Norwich, CT
2019.08 - 2022.06
- Coordinates the staffing & scheduling for all of Patient Care Services (PCS), assuring that all PCS units on all shifts are staffed adequately
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Identified scheduling issues and developed solutions to enhance operational efficiency.
- Processed and monitored scheduling and timekeeping records electronically for PCS employees, ensuring adherence to hospital and department policies.
- Communicated scheduling changes to staff, implementing proof-of-receipt to minimize errors.
Certified Nurses' Assistant
The Overlook: Retirement Community
Charlton, MA
2016.09 - 2019.10
- Provided physical support to assist patients with daily living activities, ensuring comfort and independence in tasks like getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by assisting patients with shaving, bathing, and teeth brushing to foster dignity and well-being.
- Measure and record intake and output, report any changes, physical or mental, to the nurse.
- Answered call lights, enhanced patient comfort and safety by adjusting bed rails and equipment.
Certified Nurses' Assistant
Colonial Health And Rehabilitation
Plainfield, CT
2014.04 - 2017.07
- Provided physical support for patients in daily living activities, enhancing their independence and comfort.
- Monitored and recorded patient vitals, facilitating timely reporting to nursing staff.
- Measure and record intake and output, report any changes, physical or mental, to the nurse.
- Adjusted bed rails and equipment to maintain patient comfort and safety while responding to call lights.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Bachelor of Science - Public Health
Goodwin College
East Hartford, CT2019-12
Skills
- Client relationship management
- Applicant tracking software
- Records management
- Microsoft Office proficiency
- Data entry management
- Team leadership
- Time management
- Problem solving
- Complex problem solving
- Critical thinking
- Effective communication
- Verbal communication
- Customer service
- Self-motivation
- Policy interpretation
Timeline
Regional Sr Placement Coordinator
Arbor Associates Inc.
2025.06 - Current
Sr Placement Coordinator
Arbor Associates Inc.
2024.01 - 2025.06
Placement Coordinator
Arbor Associates Inc.
2022.06 - 2024.01
Scheduling Coordinator
Backus Hospital
2019.08 - 2022.06
Certified Nurses' Assistant
The Overlook: Retirement Community
2016.09 - 2019.10
Certified Nurses' Assistant
Colonial Health And Rehabilitation
2014.04 - 2017.07
Bachelor of Science - Public Health
Goodwin College