Sandy Davis
Bradenton,FL
Summary
Energetic, dedicated and personable waitress with over 20 years experience. Proficient at providing personal and intimate dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Salt Bar & Table
01.2023 - 10.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Promoted specials and upsold items effectively, increasing average check size and boosting overall sales revenue.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Waitress
Pesto Wine & Bar
02.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Island Grill
04.2018 - 07.2020
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
Waitress
Ciaa Itlalia & La Norma
10.2016 - 04.2018
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Education
High School Diploma -
Sherman High School
West VirginiaSkills
- High-volume dining
- Guest Relations Management
- Safe Food Handling
- Food safety understanding
- Team worker
- Interpersonal skills
Certification
Florida Food Handler Certificate
Timeline
Waitress
Salt Bar & Table
01.2023 - 10.2023
Waitress
Pesto Wine & Bar
02.2022 - 09.2022
Waitress
Island Grill
04.2018 - 07.2020
Waitress
Ciaa Itlalia & La Norma
10.2016 - 04.2018
High School Diploma -
Sherman High School