Sandy Dotel
Tampa
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Manager
Dotel Enterprises
01.2022 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Store Manager
O'Reilly Auto Parts
07.2014 - 12.2021
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
No Degree - Electrical, Electronics And Communications Engineering
Institute of Technology Of Santo Domingo
High School Diploma -
Colegio Cesar Nicolas Penson
Santo Domingo, DR09.2008
Skills
- Project Management
- Business Planning
- Verbal and Written Communication
- Team Leadership
- Customer Relationship Management
- Sales and Marketing
- Coaching and Mentoring
- Supplier Relations
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Manager
Dotel Enterprises
01.2022 - Current
Store Manager
O'Reilly Auto Parts
07.2014 - 12.2021
No Degree - Electrical, Electronics And Communications Engineering
Institute of Technology Of Santo Domingo
High School Diploma -
Colegio Cesar Nicolas Penson
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