Sandy Gardner
Cape Coral,Florida
Summary
Dedicated professional with over 6 years in customer service, hygiene maintenance, and operational support. Proficient in maintaining clean, sanitary, and aseptic environments using proper chemicals, equipment, and procedures. Experienced in providing courteous service to diverse clients in fast-paced settings. Eager to apply transferable skills to housekeeping in a healthcare facility like Lee Health, ensuring safe and neat areas for patients, visitors, and staff. Fluent in English and Vietnamese.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nail Technician
Nail Studio Spa
Fort Myers, Florida
05.2023 - 12.2025
- Maintained strict hygiene and safety standards by sanitizing tools, workstations, and equipment with appropriate chemicals and procedures to ensure aseptic conditions and prevent contamination—directly transferable to cleaning patient rooms and departments.
- Delivered personalized services with a focus on client satisfaction and courteous interactions—applicable to serving patients, visitors, and co-workers.
- Managed inventory by monitoring stock levels, ordering supplies, and reducing waste while keeping work areas neat, organized, and safe.
- Built client relationships through attentive communication and positive feedback, fostering repeat business—relevant to healthcare interactions.
- Handled daily operations flexibly in a fast-paced environment, including scheduling and maintaining clean workstations.
Team Member
Target
Fort Myers, Florida
11.2021 - 01.2023
- Maintained cleanliness and organization on the sales floor by cleaning areas, stocking shelves, zoning sections, and adhering to safety standards—transferable to keeping healthcare areas clean, sanitary, and aseptic.
- Provided exceptional customer service by assisting guests, resolving issues promptly, and ensuring positive experiences—directly relevant to courteous service in a medical center.
- Collaborated on inventory management and processed transactions efficiently during peak hours, handling supplies and equipment safely.
- Managed feedback and complaints professionally to achieve positive outcomes—valuable for maintaining high standards with patients and visitors.
- Worked flexible shifts, including evenings, weekends, and holidays, supporting smooth team operations.
Account Manager
TEEZILY Inc
Remote
06.2019 - 11.2021
- Built and maintained client relationships with timely support and issue resolution—transferable to courteous healthcare interactions.
- Managed daily communications and feedback while ensuring efficient operations and platform mastery.
- Collaborated with teams on content, strategies, and events, demonstrating adaptability and teamwork.
- Promoted positive cross-cultural interactions to acquire and retain clients.
- (Vietnam Focus)
Sales Support
NTQ JSC
Vietnam
12.2017 - 05.2019
- Provided responsive support to clients, including lead generation, appointment scheduling, and inquiry resolution—skills in organization and service.
- Prepared reports, managed calendars, and handled administrative tasks for efficient operations.
- Coordinated meetings and travel, showing reliability under pressure.
- Maintained high service standards through prompt email and customer responses.
- Vietnam
Education
B.S. - Economics, Finance and Banking (Public Finance)
Academy of Policy and Development
Vietnam01.2015
Skills
- Hygiene & Safety: Sanitizing workstations/equipment, using cleaning chemicals properly, complying with health regulations, aseptic techniques, and preventing contamination
- Customer Service: Courteous interactions, issue resolution, building relationships, and providing positive experiences
- Operational Efficiency: Inventory management, restocking supplies, following procedures, and keeping areas neat/safe
- Flexibility: Available for PRN shifts (eg, 3:00 PM to 11:30 PM), evenings, weekends, and holidays; thrives in team environments under pressure
- Communication: Fluent in English (Professional Working) and Vietnamese (Native/Bilingual); strong listening skills
- Personal Strengths: Hard-working, observant, reliable, positive, and passionate about helping others
- Technical: Microsoft Office, Canva, social media; quick learner for new systems
Certification
- Willing to obtain any required training or certifications upon hire.
- Available for PRN (per diem) scheduling, including evenings (3:00 PM to 11:30 PM), holidays, and weekends.
- Able to pass drug, criminal, and employment screenings.
- High School Diploma or Equivalent (obtained prior to B.S. degree).
Languages
English: Professional Working
Vietnamese: Native or Bilingual Worked flexible
Timeline
Nail Technician
Nail Studio Spa
05.2023 - 12.2025
Team Member
Target
11.2021 - 01.2023
Account Manager
TEEZILY Inc
06.2019 - 11.2021
Sales Support
NTQ JSC
12.2017 - 05.2019
B.S. - Economics, Finance and Banking (Public Finance)
Academy of Policy and Development