SANDY GENESS
Jamaica,NY
Summary
To secure a challenging position that aligns with my qualifications, allowing me to leverage my expertise and skills to contribute significantly to the success and growth of the company. I aim to bring a dynamic approach to problem-solving, foster innovation, and drive positive outcomes in a collaborative work environment. Authorized to work in the US for any employer
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Overview
16
16
years of professional experience
Work History
Personal Care Assistant
Cottage Home Care
Queens, NY
06.2024 - 02.2025
- Provided compassionate personal care, assisting clients with daily activities and maintaining their dignity.
- Monitored client health conditions, documenting changes and reporting to healthcare professionals promptly.
- Administered medication as prescribed, ensuring compliance with safety protocols and enhancing client well-being.
- Developed individualized care plans in collaboration with clients and families to meet unique needs and preferences.
Cashier
Foodsavers
Brooklyn, NY
04.2023 - 08.2023
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
Cashier
Gitto Supermarket
Brooklyn, NY
12.2020 - 08.2021
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Processed customer transactions accurately using point-of-sale systems.
Cashier
Hack’s Halall
Liberty, NY
06.2020 - 12.2020
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Trained new cashiers on operational procedures and customer service standards.
Import Documentation Clerk
Demerara Shipping Co Ltd
Guyana
05.2014 - 03.2020
- Generate the manifest for incoming shipment
- Inform the customer via telecom and email of their expected cargo
- Liaise with the Port of loading(International) for the all the releases for the incoming shipments.
- Inform the customers once the cargo are discharge and they can proceed to clear their shipment.
- Communicate to the customer if cargo not clear in time they will incurred certain charges
- Assist with other duties within the department.
- Managed documentation processes to ensure compliance with shipping regulations.
- Organized and maintained accurate shipping records for efficient retrieval and review.
- Reviewed incoming documents for accuracy, ensuring timely processing of shipments.
- Developed filing systems that improved accessibility and reduced document retrieval time.
Customer Service Representative
Guyana Bank of Trade & Industry
Guyana
06.2012 - 09.2014
- Created new accounts for clients
- Provide customer services and handled queries
- Checked balances
- Dealt with manager’s cheque
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
- Managed account maintenance, updating customer information with precision and accuracy.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Junior Accounts Clerk
Television Guyana Inc
Guyana
01.2009 - 12.2012
- Prepared and received all cheque payments
- Prepared VAT schedule
- Prepared payroll
- Prepared NIS remittances, PAYE payment schedules and invoices
- Responsible for Petty Cash
- Processed accounts payable and receivable transactions efficiently.
- Maintained accurate financial records and documentation for audits.
- Reconciled bank statements to ensure accuracy of financial data.
- Coordinated with vendors to resolve billing discrepancies promptly.
- Worked with vendors and management to resolve issues quickly.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
Accounts Clerk
Radio Guyana Inc
Guyana
01.2009 - 12.2012
- Prepared and received all cheque payments
- Prepared VAT schedule
- Prepared payroll
- Prepared NIS remittances, PAYE payment schedules and invoices
- Responsible for Petty Cash
- Maintained financial records using accounting software to support auditing and reporting activities.
- Processed accounts payable and receivable, ensuring timely and accurate financial transactions.
- Reconciled bank statements monthly to uphold accuracy in financial reporting.
- Received and entered vendor bills, printed checks and set up electronic debits.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Provided back-up support for payroll processing, ensuring timely disbursement of employee wages while maintaining compliance with tax regulations.
Education
High School Diploma -
Patentia Secondary School
Georgetown Guyana12.2009
GED -
Jamaica Learning Center
Jamaica, NY06.2023
Skills
- Word
- Focused on achieving tasks to highest
- Able to multitask and have great
- Skills and technology
- Organizational skills
- Enthusiastic and willing to learn new
- Access
- QuickBooks
- With ability to work in a fast-paced
- Excel
- Internet & E-mail
- Extremely dedicated and hard-working
- Standards
- Ability to complete and carry out
- Required tasks with minimum supervision
- Environment
- Powerpoint
- Highly reliable, fast learner, flexible;
- Meal preparation
- Patient care
- Light housekeeping
- Family caregiver education
- Emotional support and companionship
- Personal care aide
- Appointment scheduling
- Data entry
- Personal care aide (PCA)
- Nutritional meal preparation
- Vital signs monitoring
- Compassionate caregiving
- Compassionate patient care
- Housekeeping
- Meal planning
- Medical office administration
Timeline
Personal Care Assistant
Cottage Home Care
06.2024 - 02.2025
Cashier
Foodsavers
04.2023 - 08.2023
Cashier
Gitto Supermarket
12.2020 - 08.2021
Cashier
Hack’s Halall
06.2020 - 12.2020
Import Documentation Clerk
Demerara Shipping Co Ltd
05.2014 - 03.2020
Customer Service Representative
Guyana Bank of Trade & Industry
06.2012 - 09.2014
Junior Accounts Clerk
Television Guyana Inc
01.2009 - 12.2012
Accounts Clerk
Radio Guyana Inc
01.2009 - 12.2012
High School Diploma -
Patentia Secondary School
GED -
Jamaica Learning Center