Sandy Hamideh
Rowland Heights,CA
Summary
Adaptable professional with a background in property management, sales, and customer care. Strong at building vendor relationships, handling maintenance needs, and supporting smooth property performance. Committed to reliable service and efficient day-to-day operations.
Overview
2
2
Languages
1
1
Certification
18
18
years of professional experience
Work History
Short-Term Rental Property Manager
Airbnb
, CA
11.2023 - Current
- Responded to guest messages and resolved booking inquiries and stay concerns promptly to ensure guest satisfaction.
- Coordinated cleanings, repairs, and turnovers with vendors and hosts to maintain property readiness for guests.
- Reviewed reservations and updated pricing settings for shifts in demand and occupancy.
- Supported maintenance scheduling and supervision to keep properties in top condition.
- Implemented sales strategies to enhance customer engagement. to boost sales and services.
Primary Caretaker
Independent
Los Angeles, California
12.2011 - Current
- Provided daily personal care for family members in private household
- Tracked financial transactions, ensuring accurate financial reporting.
- Negotiated vendor contracts to secure favorable terms for services.
- Provided freelance services to local community organizations, enhancing program reach.
Sales and Management
Global Linen Inc.
Los Angeles
08.2008 - 06.2013
- Promoted high customer satisfaction by promptly resolving issues, fostering positive customer experiences and loyalty.
- Cultivated trust and loyalty by addressing customer needs and resolving issues promptly.
- Worked closely with team members to strategize and achieve sales targets collaboratively.
- Facilitated open communication among team members, leading to improved collaboration and alignment on sales goals.
- Conducted thorough market analysis to identify emerging trends and customer preferences.
Education
Bachelor of Science - Communications
California Polytechnic State University Pomona
Pomona, CA05-2023
Skills
- Property management
- Reservation systems
- Vendor coordination
- Maintenance scheduling
- Financial management
- Customer service
- Problem solving
- Attention to detail
Certification
- E-Commerce Specialist (Shopify) - Cal Poly Pomona 2023
- Digital Ads Specialist for Paid Acquisition (Google and Instagram) - Cal Poly Pomona 203
- EKG Certification - Regan Career Institute 2013
- Medical Assistant - Medvance Institute 2007
Languages
Spanish
Native/ Bilingual
Arabic
Professional
Timeline
Short-Term Rental Property Manager
Airbnb
11.2023 - Current
Primary Caretaker
Independent
12.2011 - Current
Sales and Management
Global Linen Inc.
08.2008 - 06.2013
Bachelor of Science - Communications
California Polytechnic State University Pomona