Sandy Hensley

• Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
• Organized events such as conferences, seminars, trade shows. for networking opportunities.
• Participated in local community activities to promote the brand's visibility and reputation.
• Established and maintained relationships with suppliers, clients, and other business partners.
• Developed and maintained an online presence through website management and social media.

•Created designs for home decor, and other events.

• Conferred with customers by telephone or in person to provide information about products or services and take orders.
• Worked with veterans, assisting them with their Tri-Care health insurance plans.
• Developed effective working relationships with team members across multiple departments.
• Consulted with customers to resolve service and billing issues.
• Updated customer accounts, addresses and contact information within call management databases.
• Navigated through computer systems to review information and respond appropriately to callers.

• Identified opportunities for cross-selling additional products and services.
• Approved or denied loan applications based on established guidelines.
• Conducted risk analysis to identify potential losses associated with certain loans.
• Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
• Updated client account information and records in company databases.
• Provided customer service support throughout the entire process from application through closing.
• Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
• Processed payments received from borrowers in accordance with established policies and procedures.
• Reviewed credit histories, income statements, and other financial information of loan applicants.

• Maintained and updated filing, inventory and database systems, manually or using computer.
• Greeted visitors in a professional manner and provided assistance when necessary.
• Maintained an organized filing system of paper documents and electronic files.
• Ordered office supplies and managed inventory to ensure a well-stocked office.
• Answered telephones, directed calls, and took messages.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Answered and directed phone calls to appropriate staff members.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Copied, sorted and filed records of office activities and business transactions.
• Operated photocopiers and scanners, facsimile machines and personal computers.
• Managed daily office operations and maintained a clean and efficient workspace.