Sandy Hicks
Saraland,AL
Summary
An experienced Service Coordinator and Qualified Developmental Disability Professional (QDDP), I bring over twenty years of supervisory expertise within the human services sector. Skilled in crafting and executing Person-Centered and Behavior Support Plans, I manage extensive services for private provider, group homes and supervise the daily operations of various programs. Proficient in budget management, staff training, and upholding state and federal regulatory compliance.
Overview
1
1
Certification
Work History
Support Coordinator/Case Manager
Cindy Haber Center
- Managed a caseload of 32 individuals, facilitating optimal health outcomes by linking them and their families with necessary resources.
Community Enrichment Director/QDDP
VOA Southeast
- Spearheaded the development and execution of Person-Centered and Behavioral Support Plans, documenting monthly progress.
- Oversee a team of more than 20 staff members and manage the daily operations of a program attended by over 90 individuals.
Case Manager
Greater Mobile/Washington County MH-MR Board
- Managed a caseload of 42 individuals, implementing a person-centered approach to support the health and welfare of service recipients.
Education
Master of Science in Educational Psychology -
Capella University
Bachelor of Arts in Psychology and Therapeutic Recreation -
University of South Alabama
Skills
- CPR, First Aid, and Medication Administration
- Proficient in Microsoft Office Suite, Therap, Excel, Authenticare, ADIDIS
- Experienced in supervising residential and community enrichment center (CEC) staff
Certification
- Certified Case Manager
- CPI Instructor
- Qualified Intellectual Disability Professional (QIDP)
- Certified Job Coach
- Key Maker Leadership Program
Timeline
Support Coordinator/Case Manager
Cindy Haber Center
Community Enrichment Director/QDDP
VOA Southeast
Case Manager
Greater Mobile/Washington County MH-MR Board
Master of Science in Educational Psychology -
Capella University
Bachelor of Arts in Psychology and Therapeutic Recreation -
University of South Alabama
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