Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Jefferies

Grantsville,Utah

Summary

Accomplished floral industry leader with a proven track record at Soelberg's Market and my own floral business enhancing customer satisfaction through innovative design and efficient inventory management.

Skilled in relationship building and business management, I excel in driving sales growth and team collaboration. Achieved significant repeat business by delivering exceptional service and quality.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Owner of Local Floral Shop

The Spiced Pear Loft & Co.
07.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.

Head Floral Designer and Lead Manager

Soelberg's Market
08.1995 - 06.2021
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Prepared potted plants and bouquets based on customer requirements.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
  • Set overall vision and provided team leadership.

Education

High School Diploma -

Grantsville High School
Grantsville, UT

Skills

  • Customer Relations
  • Small business operations
  • Verbal and written communication
  • Business Management
  • Marketing
  • Product branding
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Customer Service Management
  • Effective leader
  • Goal Setting
  • Quality Assurance
  • Inventory Tracking and Management

Timeline

Owner of Local Floral Shop

The Spiced Pear Loft & Co.
07.2021 - Current

Head Floral Designer and Lead Manager

Soelberg's Market
08.1995 - 06.2021

High School Diploma -

Grantsville High School

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Sandy Jefferies