Sandy Welch Johns

Developed Business Plan

Purchased RV inventory

Manage maintenance for RV fleet

Prepare annuals budgets

Hired and trained employees

Record management

Prepare taxes

Provide marketing services

Approve or deny rental requests

Manage cleaning crew

Handle all aspects of operations

Research market trends

Research growth opportunities

Customer conflict resolution

Billing and record keeping

Designed/drew headstone and monument plans

Operated Design studio

Front Desk management

Wrote orders

Consoled grieving families and friends

Clerical support

Account receivable and payable

Manage social media page

Installed, entered data and trained staff on Quickbooks software program

Trained new employees on administrative procedures, company policies and performance standards.

Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Interacted with customers by phone, email or in-person to provide information.

Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.

Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.