Sandy Kuhlman
Las Vegas,NV
Summary
Highly driven Senior Sales Representative. Driven and ambitious sales professional with a proven history of exceeding goals and achieving high client satisfaction ratings. Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.
Overview
17
17
years of professional experience
Work History
Ibound Sales Representative
Global Industrial
Las Vegas, NV
08.2023 - Current
- Conducted follow-up calls to existing customers to ensure satisfaction levels.
- Built strong relationships with customers through excellent service delivery.
- Tracked inventory levels regularly to ensure sufficient stock of items is available.
- Processed payments, refunds and exchanges quickly and efficiently.
- Attended trade shows, conferences and other events to promote company's products.
- Provided accurate information regarding product features, pricing and availability.
- Assisted customers with placing orders over the phone or online.
- Participated in regular training sessions on sales techniques and best practices.
- Identified customer needs and recommended products accordingly.
- Resolved customer complaints in a timely manner to ensure satisfaction.
- Maintained detailed records of all sales transactions in CRM system.
- Developed creative strategies for upselling and cross-selling products and services.
- Responded to customer inquiries via phone, email and chat.
Advertising Director
Power Play Marketing
04.2016 - 02.2023
- Analyzed sales and marketing data for improved strategies.
- Managed day-to-day functions of promotions to Presidents & CEO's
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Made 250-300 calls per day
- Wrote up orders in the sales system
- Sold companies into USA Today's Special Editions, NASA, Department of Defense, Dept of Agriculture etc....
- Brought in more than $200,000 in yearly advertising revenue.
Inside Sales Representative
NCC National Credit Center
05.2012 - 04.2016
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Called dealerships across the US to get them to join a dealership program we offered
- Used CRM software to maintain detailed contact logs and account records.
Debt Collection Specialist
Frontier Financial
03.2009 - 05.2012
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Made 300 plus calls per day
- Used skip tracing and other techniques to locate debtors.
Inside Sales Representative
Clearwire Corporation
05.2007 - 11.2009
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Inbound calls from clients who were interested in Internet & Phone Service. Processing orders.
- Responsible for achieving a weekly & monthly goal.
- Data Entry
Education
Associates - Cosmetology
Newberry School of Beauty
11.1984
High School Diploma -
Hemet High
06.1980
Skills
- Corporate Social Responsibility
- Revenue Forecasting
- Effective Presentations
- New Business Development
- Account Management
- Print Media
- Creating Sales Strategies
- Active Listening
- Referral Network
- Customer Service
- Marketing and Advertising Strategies
- Relationship Management
- Pricing Strategies
- Presentation Skills
- Email Communication
- Customer Relationship Building
- Data entry skills
- Sales Coaching
- Closing sales
- Database entry
Timeline
Ibound Sales Representative
Global Industrial
08.2023 - Current
Advertising Director
Power Play Marketing
04.2016 - 02.2023
Inside Sales Representative
NCC National Credit Center
05.2012 - 04.2016
Debt Collection Specialist
Frontier Financial
03.2009 - 05.2012
Inside Sales Representative
Clearwire Corporation
05.2007 - 11.2009
Associates - Cosmetology
Newberry School of Beauty
High School Diploma -
Hemet High
Similar Profiles
Rakim Westbrook-ELRakim Westbrook-EL
Equipment Operator at Global IndustrialEquipment Operator at Global Industrial
Sergio HerreraSergio Herrera
Warehouse Lead at Global IndustrialWarehouse Lead at Global Industrial
Lanise PollardLanise Pollard
Warehouse Clerk at Global IndustrialWarehouse Clerk at Global Industrial