Sandy McPherson
Randallstown,MD
Summary
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Knowledgeable with strong foundation in mental health support and patient care. Demonstrated ability to implement therapeutic techniques and contribute to team-based care plans. Proven skills in crisis intervention and patient communication ensure supportive environment for individuals in need.
Overview
23
23
years of professional experience
Work History
Phlebotomist / Processing Tech
Labcorp Corporation
12.2013 - Current
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Lead Phlebotomist / Processing Tech
Maryland General
09.2010 - 03.2013
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assisted in training and onboarding new phlebotomists.
- Developed and implemented strategies to improve phlebotomy processes.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Evaluated dynamics of different personnel groups through range of planned activities and programs.
- Counseled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.
- Collected blood samples in accordance with laboratory protocols and regulations.
Phlebotomist
Harbor Hospital
08.2008 - 09.2010
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Mental Health Support Worker
Forward Visions
07.2007 - 08.2008
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
Lead Mental Health Technician
Union Memorial
01.2002 - 04.2006
- Collaborated closely with psychiatric nursing staff in monitoring patient medication adherence rates for improved outcomes.
- Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
Hyattsville, MD05-2025
Associate of Science - Mortuary Science
The Community College of Baltimore County
Catonsville, MD06-2019
No Degree - Phlebotomy
Sojourner Douglas College
Baltimore, MD01-2006
High School Diploma -
Lake Clifton
Baltimore, MD08-1982
Skills
- Patient care
- HIPAA compliance
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Self-care techniques
- Lab safety protocols
- Blood collection techniques
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Phlebotomist / Processing Tech
Labcorp Corporation
12.2013 - Current
Lead Phlebotomist / Processing Tech
Maryland General
09.2010 - 03.2013
Phlebotomist
Harbor Hospital
08.2008 - 09.2010
Mental Health Support Worker
Forward Visions
07.2007 - 08.2008
Lead Mental Health Technician
Union Memorial
01.2002 - 04.2006
Bachelor of Science - Psychology
University of Maryland Global Campus
Associate of Science - Mortuary Science
The Community College of Baltimore County
No Degree - Phlebotomy
Sojourner Douglas College
High School Diploma -
Lake Clifton
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