Sandy Olibrice

The owners introduced a Miami-based concept to Naples, creating a one-stop luxury showroom for high-end cabinetry, plumbing, and lighting.

• Collaborated with hundreds of vendors, including Sub-Zero, Zip Water, and Visual Comfort & Co., to distribute premium products.

• Built relationships with vendor representatives for training, product knowledge updates, and freight.

Partnered with trade professionals, such as interior designers, builders, and plumbers, to support projects. A lot of these leads were cold-called or B2B.

• Coordinated with shipping and logistics to ensure on-time, damage-free deliveries, while following up with clients to secure satisfaction, and sales opportunities.

• Contributed significantly to showroom readiness during renovations, and backend preparation for the grand opening.

With no prior plumbing knowledge, I completed extensive training and successfully generated a six figure plumbing quote for a Port Royal builder on a project.

Adapted quickly to frequent changes; this helped me gain valuable experience in a new-to-market showroom.

At Aroma360, I delivered exceptional customer service, sales, and technical support, with a strong focus on client satisfaction. This allowed me to maintain my position as a top-producing consultant, consistently ranked in the top 10 across all retail locations.

• Proficient in Salesforce, Shopify, and Slack.
• Up-to-date product displays to align with promotions.
• Developed and nurtured a high-value clientele through follow-ups, referrals, and networking. This helped me achieve monthly bonuses.
• Hosted in-store events to drive customer engagement, build brand awareness, and increase sales. Ex: Posh Mama Event, and Gulfshore Life Magazine.

• Built strong B2B and community partnerships with local businesses, brand ambassadors, and socialite groups.

Ex: AC Hotel, Porche Naples, Posh Mama, etc.

• Consistently exceeded monthly sales goals, earning bonuses, and ensuring the Naples storefront consistently operated 'in the green.'

• Recognized by leadership—Cynthia Lozano (then Director of Sales, now COO)—for the location's exceptional performance and drive.

Maintained excellent phone etiquette and communication skills, contributing to outstanding customer satisfaction reviews on Google.

Greystar is a third-party management company hired by investors to oversee their multifamily properties. I was initially hired to work at another location, but transferred to The Laurels. I adapted quickly to a challenging environment. And demonstrated resilience and commitment to resident satisfaction and Greystar Management.

• Oversaw leasing operations, including new leases, renewals, eviction notices, and terminations.
• Coordinated with maintenance staff and residents to uphold safety and community standards.
• Handled disputes and evictions in compliance with company policies and local enforcement.
• Handled bookkeeping such as rent collection, renters' insurance, parking, pet fees, etc.
• Consistently exceeded leasing goals, and maintained a high occupancy rate during remodeling.

I was initially hired as a kid-zone attendant. Within a few months, I was rapidly promoted to General Manager after demonstrating qualities of being reliable, strong leadership, high sales, and operational excellence. During my time, the owner was able to grow and open more locations.

• Oversaw daily operations of the 24-hour, multi-faceted gym, Juice Bar, and Parfit, a virtual golf experience/bar (different entity).
• I managed a team of 12+ employees: hiring, training, delegating tasks, and handling payroll.
• Built strong community ties by partnering with local businesses, schools, and vendors.

Naples High School secured a sponsorship. Athletica Health & Fitness is advertised and announced during school games.

Hand & Stone Massage - Davis Blvd is a local business we partnered with.

Brand sponsored events.

I contacted local representatives, such as BANG, Celcius, and more! This helped to enhance brand visibility, membership engagement, and sales.

• Coordinated directly with suppliers and distributors to manage inventory and maintain equipment.
• Elevated guest experience. Guests would highlight how clean and welcoming it is. Members eventually nicknamed me 'Sunshine.'