Sandy Rodriguez
Lakeland,FL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
8
8
years of professional experience
Work History
Truckload Operations Supervisor/Dispatcher
iShared Transtortation
Riverview, FL
10.2016 - 02.2025
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained, mentored and motivated employees to maximize team productivity.
- Coordinated pickup and delivery times with shippers and receivers.
- Monitored freight movements and coordinated delivery schedules.
- Communicated regularly with customers regarding shipment status updates.
- Monitored shipments and obtained clearance from customs and other agencies.
- Developed relationships with shippers and carriers to maximize transportation services.
- Negotiated rates with carriers to ensure the lowest cost for customers.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized problem-solving skills when dealing with complex issues related to shipping.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
Education
High School Diploma -
Parkview Highschool
Springfield05-1998
Skills
- Customer relationship management
- Logistics expertise
- Logistics coordination
- Operational planning
- Employee engagement
- Customer relationship development
- Warehouse operations
- Team Training
Languages
Spanish
Native/ Bilingual
Affiliations
- National Ski Riders - we run a Facebook page based in Central Florida. Our page is intended to share our passion and love of the sport with anyone and everyone who shares a common interest in the sport. Organize monthly group rides in different locations for meet-and-greets.
- Enjoy working out and nature.
Timeline
Truckload Operations Supervisor/Dispatcher
iShared Transtortation
10.2016 - 02.2025
High School Diploma -
Parkview Highschool
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