Summary
Overview
Work History
Education
Skills
Languages
References
Work Addresses and Phone Numbers
Timeline
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Sandy Velasquez

Surprise,AZ

Summary

Results-driven Team Lead with proven leadership and planning skills. Expertise in delivering high-quality products within tight deadlines while enhancing team performance through targeted training and support. Demonstrated success in developing cohesive teams that achieve operational efficiency and exceed performance targets. Track record of implementing process improvements that drive productivity and contribute to business growth.

Overview

9
9
years of professional experience

Work History

Team Lead

Walmart
Southgate, CA
07.2022 - 01.2024
  • Coordinated daily operations and staff schedules to maximize team efficiency.
  • Trained new associates in store policies and customer service standards.
  • Oversaw inventory management to ensure product availability and timely restocking.
  • Assisted in resolving customer complaints, enhancing satisfaction and loyalty.
  • Implemented safety protocols to establish a secure work environment for employees.
  • Collaborated with management on promotional displays and merchandising strategies.
  • Led team meetings to communicate objectives and cultivate a positive work culture.
  • Monitored sales floor activity to uphold operational excellence and performance standards.

Associate

Walmart
Southgate, CA
10.2021 - 07.2022
  • Delivered excellent customer service by assisting with product inquiries and selections.
  • Executed visual merchandising standards to enhance product displays and attract customers.
  • Operated cash register, efficiently processing transactions and utilizing equipment like scanners.
  • Monitored inventory levels, reporting discrepancies promptly to management for resolution.
  • Maintained store cleanliness and organization through collaboration with team members.
  • Engaged in team meetings to discuss updates, promotions, and operational improvements.
  • Organized backroom areas to uphold a tidy and efficient work environment.
  • Built strong customer relationships through friendly interactions and knowledgeable assistance.

Fresh CAP 1 Associate

Walmart
Southgate, CA
11.2019 - 05.2020
  • Ensured store cleanliness through regular maintenance and organized merchandise for accessibility.
  • Stocked shelves and maintained product displays to enhance customer experience.
  • Organized backroom inventory, facilitating efficient supply flow.
  • Inspected produce for quality and freshness prior to stocking.
  • Assisted customers in locating products and addressing inquiries promptly.
  • Collaborated with team members to improve stock rotation practices.
  • Operated equipment safely for moving heavy items efficiently.
  • Greeted customers warmly, responding quickly to requests for assistance.

Overnight Stocker

Walmart
Southgate
07.2016 - 10.2019
  • Stocked shelves accurately and efficiently during overnight shifts.
  • Organized inventory for streamlined access and replenishment.
  • Collaborated with team members to maintain a clean, safe work environment.
  • Utilized handheld scanners for effective inventory management and tracking.
  • Assisted in unloading shipments and displaying merchandise on the sales floor.
  • Communicated stock levels and needs effectively with supervisors.
  • Trained new staff on stocking procedures and safety protocols.
  • Maintained cleanliness of work area by sweeping, dusting, and disposing of trash.

Sandwich Artist

SUBWAY®Restaurants
Southgate, CA
07.2015 - 07.2016
  • Crafted sandwiches based on customer specifications and preferences.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections, providing exceptional service.
  • Operated food preparation equipment safely during peak hours.
  • Trained new team members on sandwich assembly and store procedures.
  • Monitored inventory levels, restocking supplies as needed throughout shifts.
  • Collaborated with team members to ensure smooth operations during busy periods.
  • Followed food safety protocols to uphold hygiene and quality standards.

Education

High School Diploma -

Bell High School
Bell, California
06-2014

Some College (No Degree) - Emergency Medicine

Downey Adult School
Downey, CA

Skills

  • Team leadership
  • Inventory management
  • Visual merchandising
  • Customer service
  • Employee training
  • Sales monitoring
  • Staff scheduling
  • Safety protocols
  • Project management
  • Loss prevention
  • Work assignment delegation

Languages

English
Professional
Spanish
Professional

References

  • Eric Calderon - General Manager (323)742-0503
  • Humberto- General Manager (661)380-8556
  • Emely Cardenas -Teamlead (323)690-4179
  • Angel Cabrera -Teamlead (213)220-2319

Work Addresses and Phone Numbers

WALMART

  • Address - 4651 Firestone Blvd Southgate, CA 90280
  • Phone Number - (323)282-4800

SUBWAY 

  • Address - 4651 Firestone Blvd Unit 101 Southgate, CA 90280
  • Phone Number - (323)564-2971

Timeline

Team Lead

Walmart
07.2022 - 01.2024

Associate

Walmart
10.2021 - 07.2022

Fresh CAP 1 Associate

Walmart
11.2019 - 05.2020

Overnight Stocker

Walmart
07.2016 - 10.2019

Sandwich Artist

SUBWAY®Restaurants
07.2015 - 07.2016

High School Diploma -

Bell High School

Some College (No Degree) - Emergency Medicine

Downey Adult School

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