Sanford Gabriel
Charlotte
Summary
Results-driven Operations Supervisor with 16+ years of leadership in high-volume freight, LTL, and warehouse operations. Proven record of improving KPIs, reducing labor costs, and enforcing OSHA/DOT compliance while building safety-first, high-performing teams. Hands-on, decisive leader ready to drive operational excellence at the next level.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Supervisor
XPO Logistics
Charlotte
09.2021 - 08.2024
- Led 50+ employees and drivers across high-volume LTL freight operations.
- Improved on-time delivery by 20% through labor optimization and route coordination.
- Cut freight delays by 25% by implementing process and dock efficiency improvements.
- Reduced safety incidents by 20% by enforcing DOT, FMCSR, and OSHA compliance.
- Optimized staffing to reduce overtime costs while maintaining service levels.
- Supervised night linehaul operations, including dispatch, driver performance, and HOS compliance.
- Drove record service quality by minimizing rehandles and reducing freight damage.
First Shift Forklift Operator
Central Transport
Charlotte
10.2020 - 07.2021
- Ensured accurate labeling, weight verification, and compliance when handling hazardous and general freight, supporting safe and efficient operations.
- Operated and maintained forklift and material-handling equipment, while training new hires to improve dock productivity and delivery performance.
- Managed Freight Management System (FMS) functions to optimize scheduling, tracking, and freight flow.
Forklift Operator/Material Handler
Roadrunner Transportation Systems
Charlotte
07.2020 - 01.2021
- Inspected pallets for damage and ensured product integrity.
- Enhanced documentation workflows and equipment maintenance processes.
3rd Shift Janitor/General Cleaner
Golden Cleaning Company
Charlotte
06.2019 - 09.2020
- Managed inventory and chemical supplies to support cleaning operations in fitness facilities.
- Sanitized high-traffic areas and maintained hygiene standards.
Apron Builder
Bowman-Hollis Mfg
Charlotte
02.2018 - 09.2020
- Constructed conveyor belt aprons per specifications and safety protocols.
- Fulfilled Warehouse Management System orders with high accuracy.
Forklift Operator/Warehouse
Stanley Black & Decker
Concord
11.2017 - 02.2018
- Operated forklifts for inventory and order fulfillment.
- Utilized RF scanning for precise freight tracking.
Certified Forklift Operator
Shop247.com
Charlotte
07.2016 - 08.2017
- Handled clamps and forklifts for order processing.
- Maintained warehouse cleanliness and product accuracy.
Mover/Forklift Operator
Paxton Van Lines
Charlotte
03.2011 - 12.2015
- Handled residential moves and used forklifts for storage management.
- Followed all safety protocols during relocation processes.
Forklift Operator
Estes Express Lines
Charlotte
01.2009 - 12.2010
- Verified freight with RF scanners and matched bills of lading.
- Used clamp trucks and forklifts for material handling.
Stocker
Walmart
Charlotte
01.2008 - 01.2009
- Unloaded and stocked merchandise efficiently.
- Maintained inventory flow and shelf availability.
Education
High School Diploma or GED -
Myers Park High School
Charlotte, NCSome College (No Degree) - Business Management
Central Piedmont Community College
Charlotte, NCSkills
- Operations & LTL Freight Management
- Staffing, Scheduling & Labor Optimization
- Process Improvement & Route Optimization
- OSHA, DOT & FMCSR Compliance
- WMS / ERP / Freight Tracking Systems
- Team Leadership & Employee Training
- Cost Control & Productivity Management
- Service Quality & Damage Reduction
Certification
- Forklift Certified, Estes Express Lines, 01/09, Present
- Crown Forklift Certification, Crown Lift Trucks, 07/16, Present
- CPR Certified, 08/23, 08/25
Accomplishments
- Cut labor costs by 15% through strategic shift restructuring at XPO Logistics.
- Maintained 98% on-time shipment rate across 2 years.
- Trained and promoted 10+ team members into supervisory roles.
- Improved freight handling accuracy by 18% through process improvement initiatives.
- Achieved zero OSHA violations for 18 consecutive months through safety training and compliance enforcement.
Timeline
Operations Supervisor
XPO Logistics
09.2021 - 08.2024
First Shift Forklift Operator
Central Transport
10.2020 - 07.2021
Forklift Operator/Material Handler
Roadrunner Transportation Systems
07.2020 - 01.2021
3rd Shift Janitor/General Cleaner
Golden Cleaning Company
06.2019 - 09.2020
Apron Builder
Bowman-Hollis Mfg
02.2018 - 09.2020
Forklift Operator/Warehouse
Stanley Black & Decker
11.2017 - 02.2018
Certified Forklift Operator
Shop247.com
07.2016 - 08.2017
Mover/Forklift Operator
Paxton Van Lines
03.2011 - 12.2015
Forklift Operator
Estes Express Lines
01.2009 - 12.2010
Stocker
Walmart
01.2008 - 01.2009
High School Diploma or GED -
Myers Park High School
Some College (No Degree) - Business Management
Central Piedmont Community College