Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sanford J. Edwards IV

Rochester,MI

Summary

Creative Small Business Owner with exceptional background spent in customer service. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and motivating successful teams.

Overview

8
8
years of professional experience

Work History

Business Owner

NotDaSame Inc.
11.2022 - Current
  • Identified and recruited staff members, including managers and sales personnel.
  • Built connections and collaborations with graphic designers, manufacturers and brand owners.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Negotiated contracts with vendors for supplies and services.

Investor

Self Employed
09.2018 - Current
  • Created and maintained relationships with institutional investors, analysts, and other stakeholders.
  • Organized investor conferences, roadshows, and one-on-one meetings with investors.
  • Collaboration project with Kwame Kapital Inc.
  • Growth investor, experienced options day trader.

Technician Specialist

Chet's Cleaning
09.2021 - 10.2022
  • Service clients in home with carpet, wood, upholstery, tile cleaning and restorations.
  • Use of specialized tools and machinery to create an healthy environment inside homes.
  • Communicate effectively with clients to coordinate quotes onsite for future jobs.

Membership Concierge

Life Time Fitness Inc.
03.2018 - 05.2021
  • Providing excellent customer service to all members and guests by greeting them, answering questions, and addressing concerns in a friendly and professional manner.
  • Assisting with the sale of new memberships, processing membership renewals, and explaining membership options and benefits.
  • Conducting tours of the fitness center for prospective members and providing information about amenities and services.
  • Handling cash, credit card, and electronic payments for memberships, guest passes, and other services.

Sales Associate

Forever 21
06.2018 - 07.2019
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.

Event Planner

Sky Zone Trampoline Park
06.2016 - 11.2017
  • Developed detailed event plans and timelines to ensure successful execution of events.
  • Created floor plans, seating arrangements, and other visuals as needed for each event.
  • Encouraged positive behavior among participants at all times.
  • Facilitated group games for large groups of kids and ensured everyone was included.

Education

Some College (No Degree) - Business Marketing

Oakland University
Rochester Hills, MI

Skills

  • Project Management
  • Staff Management
  • Financial Management
  • Financial Accounting
  • Strategic Planning
  • Talent Allocation
  • Contract Management
  • Customer Service
  • Social Media Marketing
  • Data Entry: MS Suite, QuickBooks

Accomplishments

  • Trained newly hired personnel on customer service techniques, which improved overall focus on guests and visitors.
  • Leadership club

Timeline

Business Owner

NotDaSame Inc.
11.2022 - Current

Technician Specialist

Chet's Cleaning
09.2021 - 10.2022

Investor

Self Employed
09.2018 - Current

Sales Associate

Forever 21
06.2018 - 07.2019

Membership Concierge

Life Time Fitness Inc.
03.2018 - 05.2021

Event Planner

Sky Zone Trampoline Park
06.2016 - 11.2017

Some College (No Degree) - Business Marketing

Oakland University

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Sanford J. Edwards IV