Sangviene Chomcheun
Waterbury,CT
Summary
Enthusiastic and reliable professional, passionate in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Restaurant Server
Max A Mia
09.2019 - Current
- Cultivated warm relationships with regular guests. Displayed enthusiasm and promoted excellent customer service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen and bar staff. Acknowledging dietary restrictions and abiding the liquor laws.
- Followed health and safety protocols crucial for maintaining safe and sanitary work environment.
- Resolved guest complaints promptly and professionally to maintain positive reputation.
Blackjack Dealer
Mohegan Sun Casino
12.2016 - 03.2018
- Inspected, shuffled and delivered cards to guests in play at gaming table.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Assisted players with placing bets, educating on game rules to increase understanding.
Welder
HYDAC
09.2014 - 05.2015
- Welded mesh packs using an ultrasonic welder. Using high pitch frequencies to weld two pleats together.
- Assembled mesh packs by rolling or using outer wrap to be assembled into a filter element.
- Inspected welds and checked critical measurements to meet specifications.
Assembler
Altra Industrial Motion Corp.
09.2013 - 04.2014
- Assembled clutches and brakes for John Deere and Ag Leader with minimal supervision, exceeding expected project milestones.
- Read blueprints and BOM's to complete durable assemblies and subassemblies using machines, hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
Solderer and Assembler
I2Systems
11.2011 - 01.2014
- Operated soldering iron stations to solder LED's, wires, headers, connectors, and switches.
- Interpreted assembly blueprints and BOM's to properly build the product.
- Inspected assemblies using microscopes and magnification aides to verify quality control and durability.
- Reworked, repaired, and adjusted cable assemblies and harnesses to meet safety standards.
Solderer and Assembler
Altek Electronics
06.2006 - 09.2008
- Assembled and soldered the wiring for switches in joysticks for military government projects.
- Knowledge of reading blueprints. Interpreted written assembly drawings and work instructions to properly complete tasks.
- Familiar with lead/ lead free products like Rohs compliance.
- Worked with Raychem, crimping terminals, SMT soldering, through hole, cable wiring and terminals.
Poker Dealer
Foxwoods Resort Casino
12.2003 - 11.2006
- Maintained smooth flow of poker game by efficiently handling chips, money, and cards.
- Provided excellent customer service at a professional and face pace entertaining environment.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Enforced game rules to maintain fair play and avoid disputes.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
No Degree - Nursing
Goodwin College
East Hartford, CT06.2011
Medial Assistant Diploma - Medical Assisting
Branford Hall Career Institute
Southington, CT06.2009
High School Diploma -
New Britain High School
New Britain, CT06.2001
Skills
- Blueprint Reading
- Guest Relations Management
- Soldering
- Welding
- Critical Thinking
- Quality Control Analysis
- Attention to Detail
- Decision-Making
- Manufacturing
- Small Parts Assembly
- Computer Skills
- Multitasking
- Dependable and Responsible
Timeline
Restaurant Server
Max A Mia
09.2019 - Current
Blackjack Dealer
Mohegan Sun Casino
12.2016 - 03.2018
Welder
HYDAC
09.2014 - 05.2015
Assembler
Altra Industrial Motion Corp.
09.2013 - 04.2014
Solderer and Assembler
I2Systems
11.2011 - 01.2014
Solderer and Assembler
Altek Electronics
06.2006 - 09.2008
Poker Dealer
Foxwoods Resort Casino
12.2003 - 11.2006
No Degree - Nursing
Goodwin College
Medial Assistant Diploma - Medical Assisting
Branford Hall Career Institute
High School Diploma -
New Britain High School
Similar Profiles
Mikayla ShearyMikayla Sheary
Server/ Bartender at Max a MiaServer/ Bartender at Max a Mia
Nicole WigmoreNicole Wigmore
Hair Stylist at Max And Mia Children's SalonHair Stylist at Max And Mia Children's Salon
Natalie MillerNatalie Miller
Host at Max a Mia Ristorante at Max a Mia RistoranteHost at Max a Mia Ristorante at Max a Mia Ristorante